My sister and I stopped at this hotel on our way from Michigan to the Jersey Shore. I've always trusted Comfort Inn properties but was rather disappointed by this hotel. Another sister and her husband stayed here on their way home in January, so I knew the property was under renovation. When we arrived, the lobby was uncomfortably warm; the desk clerk said that there was no A/C in the lobby (I thought due to renovations but after reading other reviews, maybe not). The corridors leading to the rooms were also very hot. I was told the room was a newly renovated room and the decor was very nice. However they were apparently still using the same old mattresses, as they were obviously well worn and not very comfortable. The fridge in the room didn't appear to be working and when I checked, found that it wasn't plugged in properly. Someone had also left food in there, which housekeeping didn't bother to take out. Note to housekeeping: You may want to double check the fridge when cleaning the room.
I checked the bed for cleanliness and discovered that the blanket on one of the beds appeared to have some kind of little specks on it. I don't think they were bugs, but wasn't about to take any chances and requested a clean blanket, which was provided. Another note to housekeeping: Please wash the blankets and quilts from time to time.
The complimentary breakfast was fine, but once again, the lobby was warm and it was uncomfortable to sit there and eat. Note to owner: you may want to invest in some air conditioning for your lobby and guest room corridors. I've stayed in worse places, but I've also been in better Comfort Inns.
- Official Description (provided by the hotel):
- Looking for a place to stay near the Defense Distribution Center, Harrisburg International Airport or Hershey park? We look forward to welcoming you to the New Cumberland Hotel, a beautiful and comfortable hotel in New Cumberland PA. Our completely smoke-free hotel is located just off the Pennsylvania Turnpike and is perfectly positioned to be minutes from Harrisburg East Mall, Ski Roundtop and many other local attractions. ... more less
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- Also Known As:
- New Cumberland Comfort Inn