Staff was very nice. They also stopped conversations between staff upon immediate site of a guest. The lobby is clean and well maintained. There is coffee in the lobby 24 hours per day. Basic free continental breakfast with Jimmy Dean sandwiches. They kept the area clean and well stocked. The chairs at the breakfast tables sat low and sat even lower once you sat in them leaving me to feel I wish I had a booster seat. The room had a microwave, coffee, small refrigerator, shampoo and two commodities: conditioner and lotion. The room had good lighting along with the usual iron, board, luggage rack and flat screen TV. The room was temperature controlled. I would be remiss not to mention the reason for the lower than perfect score. I do not believe the hotel should be punished for an employee's negligence, but I must report my stay accurately. In all honesty, I split the difference with the scoring as this particular issue is a major issue in my eyes, which ultimately affected how I felt during the course of my time there. Upon arrival, everything was clean except the bathroom in our room. There was urine and hair on the toilet seat. Upon taking a shower, I noticed all the hair that came from a head on the shower curtain, wall and floor. These very big cleaning oversights made me question what I was touching in the rest of the room even though the room appeared clean. But, that's the part that I struggled with in scoring this review. This was sloppy work by housekeeping that may have been a one-time issue, because the rest of the hotel was fantastic, clean, well maintained and the staff was incredibly nice.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites by Marriott® Harrisburg West, conveniently located at the intersection of I-83 and I-76, gives you confidence that your trip will be a success. We consistently deliver a hotel experience that's just right. Ideally located, this Marriott hotel is a central point for trips to Hershey Park, downtown Harrisburg & State Capitol, Gettysburg, Carlisle Car Shows, the York Expo Center/Fairgrounds and the PA Farm Show Complex among many others. The Fairfield Inn & Suites by Marriott® Harrisburg West is perfect for business and leisure travelers alike. This New Cumberland hotel is also close to Fed Ex Ground Services, Highmark, and New Cumberland Army Depot/DLA and Naval Support Activity. Great value and great service, all backed by a name you can believe in: Marriott. Stay with us for the Keystone State Summer Games! Enjoy summer adventures at Roundtop Adventures with ropes course, ogo balls and more located 15 minutes away!! ... more less
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