We have been going to the Corvettes at Carlisle show for the past 20 yrs. We were unable to get a room at our normal hotel so we found the Travel Inn in New Cumberland last minute and the price was reasonable. The stay was okay until we returned home when I noticed an additional $50 charge from the hotel on my Visa. When I called the hotel manager, Mr. Patel, he told me that after we left a cleaning person said we had stolen 2 pillows and ruined some linens. I told him he was mistaken - I would NEVER steal a pillow or ruin linens from a hotel and the cleaning person must have mixed up the room numbers. He said too bad and hung up. I was so upset I had my wife called and speak to Mr. Patel. She explained that I never stole pillows or ruined linens and never would. When he refused to look into the matter any further she told him he would file a complaint and he hung up on her. She has been in customer service for 30 yrs. and has never received such terrible service from anyone. I have served in the military for 25 yrs. and I do not steal from hotels. If I did ruin linens I would have told someone at the front desk. The hotel has your Visa card on file and can charge anything they want and there is nothing you can do about it. I would NEVER stay there again and recommend no one else does either.
- Official Description (provided by the hotel):
- Scottish Inns New Cumberland offers all of the necessities at an affordable price. At Scottish Inns New Cumberland we are located just minutes from the Pennsylvania Turnpike and a short drive from downtown Harrisburg. We are also conveniently located near Harrisburg International Airport and Capitol City Airport. Whether you're traveling on business or for pleasure, there is something for everyone to enjoy including: the National Civil War Museum, Hershey Park, Cars at Carlisle, the Pennsylvania State Farm Show Complex and Ski Roundtop Mountain. There are also several corporate locations nearby including Penn National Insurance, Pinnacle Health System, Brinjac Engineering and the Commonwealth of Pennsylvania. We offer guests extreme comfort, excellent amenities, and a convenient location to area attractions and local businesses. We have TV, WiFi, an outdoor pool. laundry facilities, and 24/7 desk clerks. We hope to see you soon at Scottish Inns New Cumberland! ... more less
- Reservation Options:
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- Also Known As:
- Travel Inn Harrisburg Hotel New Cumberland