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“Good for quick visit”

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Best Western Plus New Cumberland Inn & Suites
Ranked #3 of 14 Hotels in New Cumberland
Yardley, Pennsylvania
Level 2 Contributor
7 reviews
3 hotel reviews
“Good for quick visit”
Reviewed 2 June 2014

Stayed two nights for a wedding. Room was fine, a little small. Beds comfortable. Breakfast typical of low-end free buffets. Drinking water in hotel truly awful; got a gallon of spring water for brushing teeth, etc.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Mars
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

Easy access from I-76 Turnpike & I-83; minutes from the Harrisburg Airport. Updated, clean, quiet room on first floor; safe/lighted parking in rear. Close to several restaurants (discounts with room key card) and gas stations. Friendly, courteous staff. Free Breakfast had large selections.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 18 May 2014

The two rooms I booked were super. One issue I brought to staff's attention was literally addressed immediately. Breakfast was refilled before it ran out; employee attending the breakfast area was attentive, pleasant, and helpful. You will see us again soon!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blairstown, New Jersey
1 review
Reviewed 5 May 2014

From the moment we pulled up to the hotel to the moment we checked out, we had an amazing stay. I chose this hotel for my family because of its ideal location to Harrisburg/Hershey/Carlisle. The hotel was clean. The staff was extremely helpful and nice. The breakfast was exactly what you would expect. I am very glad I chose this hotel and would highly recommend to everyone.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

Hotel was a good choice for myself and 2 teenagers. Nice TV, indoor pool, clean, roomy and comfortable. In-room refrigerator was useful as well as the dining area and microwave. The wi-fi was strong and the house computer was convenient.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 21 April 2014

There was no staff at the counter for 10 min, My wife was able to walk inside the staff room to try and find the staff and none could be found. They also left the doors to their private office open. We called the manager's number using the cards posted on the font desk. No answer and could not hear a phone ring. More people came into the lobby and a woman with a walker was standing there waiting along with 8 other people asking where the staff was. My wife found the ALL of the front desk staff at the pool and told them we needed service. When both of them came back they pretended like nothing was wrong and did not say sorry about the wait. When we were given our room keys the MANAGER did not tell us our room number or where our room was. When we got into our room we saw how dirty the room was. The lock on the door jiggled, the toilet had "stains" on the seat. There were black dirt hand prints around the shower bars, there was dirt and drywall in the lamps, chewed bubblegum under the night stand on the floor, soda stains on all of the counters and desktops, dirt and mold in the vents of the heater, dust on the walls, and food stains on the dresser. I told them that I was not happy with the room and they gave me a new room. When in the new room we checked it and found there was only one towel, there was food stains on the "fresh remote" soap stains on the bathroom counter, white stains on the armrest of the desk chair, and random hair and stains on the door knobs. I took many photos and will be posting them online and contacting bbb.org about how clean their building was. The manager was "proud" to say that he was the new manager and how he's good at doing his job. He need to follow up with his staff and not talk about them saying "well some of our staff cleans better than others" that is not something that should be shared in the open. We won't be staying there again and the Motel 6 across the street is better.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Victor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, United States
Level 5 Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2014

As a Best Western Plus, this hotel was exactly what was expected. The front desk was very accommodating and helpful. Pool was clean and although the exercise room was small, it met our needs. The breakfast was fine and we would stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Brendan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus New Cumberland Inn & Suites

Property: Best Western Plus New Cumberland Inn & Suites
Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Phone Number:
Region: United States > Pennsylvania > New Cumberland
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in New Cumberland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus New Cumberland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western

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