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“Horrendous”
1 of 5 bubbles Review of Hollander Motel

Hollander Motel
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Hollander Motel
Ranked #3 of 3 Hotels in New Holland
Derbyshire
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Horrendous”
1 of 5 bubbles Reviewed 3 October 2010

We didn't actually stay at this motel. We booked in for one night and paid with credit card upfront. We did request to see the room which was basic but this is okay with us provided it is clean. On getting ready for bed we turned our sheets back to find numerous hairs and crumbs present. We informed the manager who came to look and agreed that they were dirty and offered us a different room or new sheets. We had totally lost confidence in the motel, explained that it was not personal but we couldn't trust the cleanliness. We were then told to leave but we would not get a refund. We paved and asked if we could again discuss our position. We were extremely reasonable but now the manager stated that the sheets were clean and she had changed them herself. She actually went on to say that we could have put them their ourselves. It was about 8pm, we had only just booked in, we had no alternative accommodation and the only thing we would have gained would have been our own money back. I requested the address of the owners so that I could write to them but this was also refused. I was appalled by how we were treated and would certainly not recommend this motel. We managed to find another motel and they told us they had heard similar stories.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Angelahanby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

Traveller rating
    1
    4
    4
    2
    8
See reviews for
5
6
3
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Any
English first
Afton, Oklahoma
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 30 April 2010

Checked into motel for two night stay for Daughters wedding. Ants all over front desk area while filing out paper work.
Was given room with ice machine in front of room. Machine dumped ice and door was slamming for two nights.
Motel only has two telephone lines..during international call, owner banged on door and rudely told me to get off phone because I was tying up credit card line and costing her money and was told if I didn't like it I could go elsewhere.
Room was dirty,.out dated, lots of caulk and paint.
Would strongly not recommend.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank klaatukeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hollander Motel

Property: Hollander Motel
Address: 320 E Main St, New Holland, PA 17557-1302
Region: United States > Pennsylvania > Lancaster County > New Holland
Amenities:
Hotel Style:
Ranked #3 of 3 Hotels in New Holland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hollander Motel 2*
Number of rooms: 21
Reservation Options:
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Also Known As:
Hollander Motel New Holland, PA - Lancaster County

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