Was at the Ramada last Nov, booked my room as well as a friends room and used my Amex to HOLD the rooms. Checked in, all was ok. The desk did give my friend a bit of an attitude when he asked for a room with a refrig for his medication.
Checked out 4 days later-put my room on my CC and my friend checked out and paid his own with his CC. A month later i got my Amex bill and had been charged for both. So I called and they took info and said they would get back to me, NEVER DID. I called again and got ADRIANNA. She was the most nasty person I have ever experienced in my 51 years on this earth. I have ever delt with, argued with me, yelled at me and all I was trying to do was resolve the UNAUTHORIZED double charge on my card. She went out of her way to be rude and nasty and hung up on me. So i called AMEX and disputed the charge. It was then and only then that it was cleared up after I had to make 4 calls.
Poor service, She should be fired. PLUS no hot water one morning but they didnt care. Said they had a lot of people staying there,,WELL< HELLO___Shouldnt the motel be able to handle capacity???
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Choice Hotels, Hotels.com, TripOnline SA, Agoda, Travel Republic (UK), getaroom.com, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Clarion Inn & Suites New Hope-Lambertville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Of New Hope Hotel New Hope
- Harlans The Nevermore New Hope