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Holiday Inn Express Gibson
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Reviews (141)
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All reviewstruck stoplocal italian restaurantpancake making machinelong drive homebreakfast ladyfront deskmlk weekendoff the highwayone nightroom refrigeratorhotel is locatedegg white omeletteasked for a quiet roomdouble queen roomelk mountainski tripclean hotel
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92 - 97 of 141 reviews
Reviewed 3 May 2013

This property itself is very nice and well taken care of but a few things to note which keeps it from a 5 start rating tripadvisor rating. The hotel is way over priced for what you would expect to pay for a nights stay along I81. Plus there is natural gas drilling taking place in the vicinity so there are many industry workers and their trucks which occupy the hotel on a daily basis. This appears to be causing both the much higher prices which the average traveler is not expecting and mud all around the entrance and parking lot. On a positive note the front desk lady was very helpful and the breakfast area had a one button push pancake maker. The pancakes were very good along with the rest of the breakfast. Shower pressure and internet access also both good. Only other eatery I saw on this exit was a McDonalds close by.

Stayed: April 2013, travelled with friends
5  Thank hotelforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Gibson, responded to this reviewResponded 20 May 2013

Dear hotelforfun,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2013

Stayed here because of the short ride to Elk Mountain. Hotel is very clean! Amenities are fabulous. Front desk was very friendly and helpful. The only downfall is there are hardly any food places in the area to eat. I would stay again when in the area.

Stayed: March 2013, travelled with family
Thank Sealiz29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this reviewResponded 16 April 2013

Dear Sealiz29,

Thank you for taking the time to give our hotel such a great review. We appreciate the feedback of our guests, as strive to make every stay as great as it can be.

Thank you again and we look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2013

I took my 2 children skiing at Elk for the first time. The place was great! My kids hit the breakfast before skiing which was perfect to get us going. I LOVED the pancake machine. Fresh cookies at the front desk were nice too. Bad fog that weekend which made the shuttle service by the pizza place a perfect option for us - my kids loved that! Warm pool that my children tried out later. Mom would have enjoyed a hottub for aches, but oh well. Very clean rooms. Pleasant staff. Will definitely head back there! Good bargin for the ammenities.

  • Stayed: January 2013, travelled with family
    • Value
    • Location
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    • Service
Thank Tracy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this reviewResponded 1 March 2013

Dear Tracy F,

Thank you for taking the time to leave us such a great review. Many of our guests enjoy our proximity to Elk Mountain, and I'm very glad that your children enjoyed our heated indoor pool, the pancake machine, the fresh baked Otis Spunkmeyer cookies at our Front Desk. We do our best to make every guest's stay amazing, and I'm glad that you chose to spend your weekend ski trip with us. We look forawrd to seeing you again soon.

Thank you,
-Benjamin Schack
General Manager
Holiday Inn Express | Gibson, PA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2013

We stayed here on our way to Colgate College. We took advantage of a great deal that advertised in a Pennsylvania Hotels brochure. The woman who answered the phone when I called was extremely nice and helpful. When we arrived about an hour later, the same woman was at the desk, and I can't say enough good things about her. I believe her name was Tina. She was very nice, helpful, she made us feel very welcome.
We stayed in a room with 2 queen beds. The bedding was very comfortable, hotel is quiet, and I was so happy with it.
Breakfast was also great. Many, many choices in the free buffet, and all tasted great.
If ever in the area again, would not hesitate to stay here again.

  • Stayed: February 2013, travelled with family
    • Value
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1  Thank Veronica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this reviewResponded 1 March 2013

Dear Veronica M,

Thank you so much for taking the time to give us such a good review, and for giving Tina such great accolades. We are proud of all of our staff and the lengths that they will go to in order to ensure that all of our guests get a great stay everytime they choose to visit us. We look forward to seeing you again the next time you are in the area.

Thank you again,
-Benjamin Schack
General Manager
Holiday Inn Express | Gibson, PA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2013

I stayed two nights for a ski instructor examination at Elk Mountain. Reasonable proximity to Elk Mountain - comfortable drive - about twenty minutes. Food and services were near the hotel. Room was clean, spacious, with good bathroom features. Staff and desk personnel were very polite and attentive. There was a nice variety of breakfast items - including eggs, hot biscuit, ham, and pancakes. Reasonably priced. Would stay again.

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank NH281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this reviewResponded 5 February 2013

Dear NH281,

Thank you for taking the time to give us such a positive review about your recent stay with us. We strive to do the best we can for all our guests and provide them with first class service. Thank you again for choosing to stay with us, and we look forward to seeing you again soon.

-Benjamin Schack
General Manager
Holiday Inn Express | Gibson, PA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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