I booked a room at this hotel through Expedia. When I arrived I checked in with a woman who barely spoke any English and charged me twice for my room. I was told I had to wait ten minutes until the manager came so they could refund me. When I went to the room the toilet wouldn't fill up with water. Fine - I'll ask for another room when the manager comes. An HOUR later the manager arrives and refunds my purchase. I ask for another room and she yells at me, telling me the toilet is fine, the water was turned off. She was going to follow me up to the room to turn on the water but decided she was too tired and gave me a different room. After I went in, the phone rang and it was the manager saying that I had paid for two people but I needed to pay for three. I was staying with my boyfriend and we had come to visit my sister at Lebanon Valley College. I told the manager there were only two of us - my sister was staying in her dorm. She accused me of lying and berated me further. I finally hung up, on the verge of tears. I have never been so humiliated or uncomfortable when I had done NOTHING wrong.
Please do not visit this motel. It will definitely put a damper on your visit.
- Official Description (provided by the hotel):
- Welcome to Dutch Motel, located 3.5 miles from Hershey Park, world's most famous chocolate town. During your stay with us you can expect outstanding hospitality, beautiful rooms, and excellent customer service. We are located within few minutes from all the attractions including Chocolate World, Giant Center, Zoo America, and Tanger Outlets of Hershey. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Dutch Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dutch Hotel Palmyra