My business held a week long seminar at the Airport Hyatt. This hotel has beautiful conference rooms....and that is about it. Service: The staff was very great with lunch time meals and helping us out with our business needs. Value: For conferences, yes it is a great value. Nice remodeled conference area's are great and this is one of the nicest places around for a conference. Cleanliness: On the way into the hotel, you will notice nothing but litter in the grass. On my way in, a nice IC Light can welcomed me to Pittsburgh. The hotel lobby smells like death. This was not one day, this was everyday. I have no idea why this place smells so bad. The other floors smell just as bad too. Not as bad as the lobby though. I do not know if the moving floor has anything to do with the lobby smell but there is a nice deli/bar area off the lobby that I can't imagine getting much business with the horrible smell. Restaurant: Here is my experience. I wanted an iced coffee one day. The man who helped me said he did not know how to make the iced coffee and instead put it in a hot coffee cup and sent me on my way. The ice made the cup sweat so bad that my cup started to fall apart. Day 2 at the coffee shop led me to get a Chai Tea Latte. Unfortunately they were out of Chai Tea. They noted they had a big weekend. I'm guessing either someone doesn't know how to order the right amount of products for the coffee shop or Pittsburgh is known for its Chai Tea...which I highly doubt. The internet connection at this facility was beyond slow. Also it was quite pricey. You may want to beef up your cell plan when traveling to this hotel or get a pay as you go mifi card for the internet to save yourself some time and money waiting for a page to load. Overall I would say if you need to have a conference, this is a nice place. If you need a place to stay, pay the extra money for gas and go somewhere decent.
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- Also Known As:
- Hyatt Place Pittsburgh/Airport Hotel Pittsburgh
- Pittsburgh Hyatt