We stayed here 2 nights this weekend (Fri and Sat). When they cleaned the room on Saturday they did not give us any towels. Sunday morning I head down to the front desk and ask for towels. I get this look that says "good luck" and am told they will see if they can find some and bring them to our room. 20 minutes later (no towels still) I head back down to the front desk and now am told they do not have any. BUT LUCKY ME I can have two (2), whole washclothes to dry off with after bathing. On the way back to the room I talk to another guest (read sucker) who tells me they have been out of towels since yesterday. While checking out, I point out that they were out of towels on Saturday, did it cross their minds to have someone come in Sat night and do the laundry. At that point I am told they did, but the towels are being stolen. She says she has talked to the GM about getting more money in the budget to buy towels. I then asked for a discount off my room and am told no. I am only sorry I could not rate this place a 0.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Pittsburgh Neville Island hotel is the perfect choice for business and leisure travelers alike. Convenient among Pittsburgh hotels, this hotel is ideally located off I-79, 15 miles to the Pittsburgh International Airport (PIT) and 10 miles to downtown Pittsburgh. The Fairfield Inn & Suites Pittsburgh Neville Island offers spacious and modern guest room, comfy mattresses, fluffy pillows and cozy blankets, spacious bathrooms and well lit work space with free wired and wireless High Speed Internet. Start your day with our new FREE hot breakfast featuring scrambled eggs and sausage. The Market is open 24 hours for snacks, beverages or sundry items. Unwind in our indoor pool, whirlpool or fitness center. Take advantage of our Business Center with free Wi-Fi and free local calls. Enjoy the convenience of our free shuttle service to local businesses, restaurants and entertainment. Experience an ideal location and terrific service at the Fairfield Inn & Suites Pittsburgh Neville Island! ... more less
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- Also Known As:
- Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
- Pittsburgh Fairfield Inn