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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Ranked #26 of 70 Hotels in Pittsburgh
Certificate of Excellence
GreenLeadersGold level
toronto, Canada
1 review
“great city and visit”
Reviewed 19 June 2014

This hotel in the heart of Pittsburgh is in walking distance of all downtown has to offer which is plenty. The facitlity is okay but the staff are excellent. The very good cookies are a nice little extra.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 20 June 2014
Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown for your recent trip. We greatly appreciate your candid feedback and will keep it in mind as we continue to improve our overall guest experience. Thank you again, we hope for another opportunity to serve you again in the future.

Glad you enjoyed the cookies and our service,

Bryan Bell
Assistance Restaurant Manager
bbell@doubletreepgh.com
4125861847
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
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English first
Holland, United States
1 review
Reviewed 19 June 2014

I have stayed at the Doubletree in Pittsburgh a number of times and have always found it to be a great place to stay. The staff is warm and accommodating, the beds are very comfortable and the room service is superior in cost and quality than other hotels in the area. I would recommend a stay at this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 20 June 2014
Dear Wendy G,

Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown for your recent trip. We greatly appreciate your candid feedback and will keep it in mind as we continue to improve our overall guest experience. We always look forward to your stay with. Next time you are in please feel free to stop pass the restaurant so I can say hello.

Warmest Regards,

Bryan Bell
Assistance Restaurant Manager
bbell@doubletreepgh.com
4125861847
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 June 2014

The hotel is directly across the street from a subway stop, just a few blocks from Dusquesne University, about 10 blocks from the theater district and all the restaurant/shops along Liberty Ave, and less than a mile to the Warhol Museum... great place to stay to enjoy downtown Pittsburgh. Check-in was easy, the hotel has dedicated parking within the building (opposite side of building from lobby) and costs $20/day. We stayed on the 17th floor and had a good view of the downtown area, there were 2 double beds in the room, large flat screen TV, a comfy upholstered chair and futon, a separate desk area and a separate bathroom / make-up counter area. Unfortunately, there was no mini-frig or microwave but there was a nearby ice machine that helped keep our Groceria Italiana (great little grocery in nearby Little Italy) buys chilled as well as our sodas. The mattresses on our beds were less firm than we like so we tried both in hopes of finding one we liked more and there were only down pillows and down comforters in the room - I am allergic to down so I want/need the artificial fill bedding. There were 3 or 4 rooms on our floor filled with obnoxiously drunk and loud college kids that insisted on yelling to one another through the hallway at 2am both nights of our stay but that isn't the hotel's fault. Lots of complimentary chocolate chip & walnut cookies but no complimentary breakfast in the mornings. There is a bistro and a Seven Eleven store within the lobby of the hotel. The Double Tree staff members were especially friendly, courteous and helpful. I highly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PerpetualMovement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 30 July 2014
Dear Perpetual Movement,

Thank you for your detailed feedback regarding your overall experience at the Doubletree by Hilton Pittsburgh Downtown. It is our pleasure to have you at our property when you your Pittsburgh. We hope you will visit and stay with us again the next time your in Pittsburgh!

Warmest Regards,

Prith Shah
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, Massachusetts
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 18 June 2014

We stayed here for a conference at the convention center. Good location, nice rooms, reasonable staff. Of course, tasty cookies. Elevators were a bit unreliable, one was OOS. They want me to type more but I don't have much more to say..........

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hurwitza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 20 June 2014
Dear Hurwitza,

Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown for your recent trip. We greatly appreciate your candid feedback and will keep it in mind as we continue to improve our overall guest experience. They want me to type more as well, but we are glad you took the time to write a comment. :)

Warmest Regards,

Bryan Bell
Assistance Restaurant Manager
bbell@doubletreepgh.com
4125861847
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtown, United States
2 reviews
Reviewed 18 June 2014

The hotel's location is ideal, the service was pleasant and thorough, the room and beds were excellent, the price was right and the bartender was a real professional. I just wish we had time to enjoy the attractive gym and pool. What else could you want? Oh, yes, the warm cookies were greatly appreciated. I'm about to book a return visit next month. Thank you very much!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edward T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 20 June 2014
Dear Edward T,

Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown for your recent trip. We greatly appreciate your candid feedback and will keep it in mind as we continue to improve our overall guest experience. Thank you again, we hope when you return that you get a chance to try out the gym. Also, I will pass this on to the bartender so they know about their great service.

Warmest Regards,

Bryan Bell
Assistance Restaurant Manager
bbell@doubletreepgh.com
4125861847
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, United States
1 review
Reviewed 18 June 2014

I recently went to Pittsburgh and stayed at the Double Tree by Hilton and had a great experience. At first they messed up and put us in a king-bedroom when we booked a suite, but quickly fixed the problem. The front desk workers will help you with anything, as well as the man who will drop you off and pick you up anywhere you go. They weren't only helpful but very polite, and in my book good manners go a long way. All in all it was a wonderful experience, not to mention the great workout room and huge pool. It's also centrally located in the city so there's a lot within walking distance.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kelli F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 27 June 2014
Dear Kelli F.,

Thank you for your review! Apologies for the early inconvenience, glad we could make it right. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements. If you would like to provide further feedback I can be reached ebreijo@doubletreepgh.com or alternatively 412-586-1847.

Regards,

Ernesto Breijo
Night Manager
(412) 281 5800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
448 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 18 June 2014 via mobile

The staff was excellent and helpful. The decorum was nice with some items needing replacing such as chairs in lobby and carpet it the little suite area of room.

They had a happy hour and nice breakfast.

The bed and pillow were adequate, not the nicest and definitely not the worst.

The hotel is in a nice location as well that made it easy to walk just about anywhere you wanted to downtown and of walking was out, there was a complimentary shuttle. Nice stay. Enjoy Doubletree on Bigelow.

Stayed June 2014, travelled on business
Helpful?
1 Thank Bandit2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, 27 June 2014
Dear Bandit2118,

Thank you for your review! I'll let the staff know of how highly you think of us. We are in the process of renovations this year and your feedback will assist in making the correct changes. We hope you’ll stay with us again soon and tell us what you think about our improvements. If you would like to provide further feedback I can be reached ebreijo@doubletreepgh.com or alternatively 412-586-1847.

Regards,

Ernesto Breijo
Night Manager
(412) 281 5800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Property: DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree

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