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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Reviews (1,708)
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All reviewsbigelow grilledouble treefront deskwarm cookiesqueen suitevalet parkingacross the streetnice hotelfree shuttlesubway stationduquesne universitywithin walking distancepenguins gameshuttle servicehockey gameupon checkfitness center
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953 - 958 of 1,708 reviews
Reviewed 9 July 2014

Great location for access to downtown and ballpark. Not much immediately near the hotel ie:no coffee shop or bar/pubs- a 4 block walk to anything. Made it difficult to grab a quick coffee in morning or bite to eat/drink. Hotel restaurant good quality -large buffet breakfast- Cabs in city affordable and friendly.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
1  Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded 10 July 2014

Dear Daniel T,

Thank you for choosing our property for your recent 4th of July visit. We sincerely appreciate you taking the time to provide us with valuable feedback from your experience. We are pleased that you enjoyed the location and accommodations. We hope for another opportunity to serve you again.

Warmest Regards,
Prith Shah
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Coffee systems is rated -1 Noise in hallways could be heard Bathroom door has to remain closed--not sound proofed--wateer running--people using stairs etc. Staff very friendly--cookies fresh and taste great

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank S6083QUjohnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded 10 July 2014

Dear S6083QUjohnm,

Thank you for providing honest feedback regarding your experience at the Doubletree by Hilton Pittsburgh Downtown. Guest feedback is extremely important to us and we will definitely keep your comments in mind during our renovations this year. Thank you again, and we hope to see you in the future.

Warmest Regards,

Prith Shah
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Took good care of service dog and my needs. Great having warm cookies when returning after a long days work. Rooms clean and parking attendants were very patient. Great at giving information to locations. Even took the hotel tax to event not bus since it had not arrived for an hour.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Lorra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded 10 July 2014

Dear Lorra K,

We are pleased to hear your positive review of our property during your stay. In the future please do not hesitate to contact me directly if I can be of assistance. We hope to see you again!

Warmest Regards.

Prith Shah
Front Office Manager
412-586-1847
pshah@doubletreepgh.com

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Reviewed 8 July 2014

This hotel needs a bit of an upgrade. The room we had was nice in size but it was a bit dark and gloomy. The bathroom was a bit outdated. The toilet was a bit older and took a while to flush. The shower was nice size. The restaurant downstairs was very nice and the breakfast we had was standard buffet food. The best part of the hotel was the pool and the workout room. The price was not worth the hefty $200 a night, even though we did receive parking and breakfast within the price. I guess the hotel was able to charge a bit higher since Luke Bryan was performing in town that night at Heinz Field, only 1.6 miles away. PNC Park is a little over a mile away as well.

Room Tip: A higher level room would be better since the lower floors are closer to the traffic noise of the highway.
  • Stayed: June 2014, travelled with family
    • Value
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    • Service
Thank Mario A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded 10 July 2014

Dear Mario A,

Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown for your recent trip. We appreciate your feedback and are currently in the process of renovations with a completion date of early next year. Should your travels bring you back to Pittsburgh we sincerely hope for another opportunity to have you stay with us. If you need any assistance please do not hesitate to contact me directly at 412-586-1847 or alternatively pshah@doubletreepgh.com.

Warmest Regards,

Prith Shah
Front Office Manager

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Reviewed 8 July 2014

I stayed here when I went to Anthrocon 2014, and I was really impressed. I figured for the price it would be a stale, bare bones hotel but it was anything but. The staff was extremely friendly and nice to us furries. The decor was modern and inviting and the rooms were clean and well furnished. Seriously the best hotel bed I've slept in. The TV channel selection left a little to be desired but I didn't come here to watch TV so it didn't really bother me. Also they give you free cookies for just being alive, and that's kind of rad.

Room Tip: Make a Hilton Honors Account for better internet access (and maybe a nicer room?)
  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank Kurai D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prith S, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded 10 July 2014

Dear Kurai D,

We are pleased to receive your candid review via trip advisor. Thank you for choosing our property for the annual Anthrocon convention. We hope you will come see us again sometime soon.

Warmest Regards,

Prith Shah
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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