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“Nice hotel that serves it's purpose”

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Ranked #32 of 72 Hotels in Pittsburgh
GreenLeadersGold level
Reviewed 17 October 2009

I stayed here for the 3rd and 4th night of a trip to Pittsburgh for a Penguins home opener. I made a pilgrimage from California to see the Stanley Cup Championship banner go up and be at the last home opener of Penguins hockey at Mellon Arena on Friday night. My stay here was relocation from another area hotel that could not accommodate a 4 night stay. I spent the first nights at the Hampton Inn & Suites on Smallman St. The stay here at the Doubletree was a Saturday arrival and checking out on Monday afternoon.

The room was not very large but still comfortable. The bed was comfortable and provided great sleep. The bathroom was smallish. I was alone and the bathroom was still a tight fit; not much room to move around. The sitting chair and ottoman offer a nice place to sit and read a book or a desk and chair to work at where one can get some work done if not distracted by the great view of downtown as I had. I was on the side that faced 6th St & Ross St so had a beautiful view of downtown perched 19 floors above the bustling city below. This made for a great vantage point to get some nighttime shots and try some new photo techniques so the windows which actually opened allowed for this. Windows opened wide open. The halls were noisy too as the closing doors of other rooms echoed down the hallways at all hours of the night.

The room was a little over $200/night and parking an additional $18/day. Parking is valet only but came with unlimited in-out privilege. They provided one voucher for a free buffet breakfast which would have otherwise cost $15. It has a pretty decent location too. Mellon arena is practically at your back door and is a short walk from the cultural district. I went to Larry the Cable Guy on Saturday night at the Benedum Center about a 10 minute walk down the hill. The restaurant food was good but not really noteworthy; in other words it wasn’t spectacular. Standard fare breakfast buffet: eggs; seasonal fresh fruit; pancakes; French toast; bacon; sausage; pastries; muffins; bagels; and cold or hot cereal. Or you could have the chef make you an omelet with your choice of ingredients.

  • Stayed: October 2009, travelled solo
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Thank j3mmr71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,533 - 1,539 of 1,660 reviews

Reviewed 17 September 2009

Not the most trendy hotel I've ever stayed in, but comfortable and clean with everything I needed. Staff very nice. Good location, short walk to almost everything downtown. Restaurant nice; California cuisine, fresh veggies. 7-11 next door.

Minor points. The pool is closed for remodeling until Oct. Free business center, but 3rd party software makes some simple tasks oddly complicated. No big problems though, I would stay there again.

  • Stayed: September 2009, travelled on business
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Thank kim_munson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2009

I booked the room through Hotwire for $80 dollars a night for 2 nights. My family got a GORGEOUS room overlooking the William Penn Hotel and a square in Pittsburgh. The room was very spacious with an office- 2 big windows! The pool was being renovated, but they had a free shuttle to the YMCA. I know, it sounds gross, but it was great! Very clean and nice. As you check into the hotel, every guest is welcomed with a warm, chewy, yummy chocolate chip cookie with walnuts. It was one of the best hotels I've stayed at!

  • Stayed: July 2009, travelled with family
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Thank caseyclan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2009

Good cookies! :) The service is nice, and we had a great view from our 18th floor room. However, it is located kind of far from most tourist attractions, but luckily, it is easy to take your car out of their valet parking garage.

  • Stayed: April 2009, travelled with family
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Thank stevenandrophy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2009

The check-in at the front desk was quick and easy - the staff was polite and gave us all warm chocolate chip cookies (note for allergic persons - the cookies have nuts!) to welcome us to the hotel. Unfortunately, this hotel has only valet parking that is a bit steep in price ($18) but does have in and out privileges. After leaving the car with the valet staff, we waited for a bellman to come back to help us with the luggage but he "disappeared" so we carried our luggage up ourselves. The hotel's elevators are small but are quick and decorated well as are the lobby and the hallways. Apparently, the hotel is undergoing renovations now (July 2009) so the pool is closed but they have made arrangements to allow guests to use the one at a local YMCA. My main issues with this hotel are: 1) the hotel is situated on a very odd parcel of land in Pittsburgh that seems to be bounded by busy streets and on ramps for the local highways/freeways so there is no plaza area in front of the hotel to drop off/pickup for guests' cars or taxis, 2) the lobby itself is small - this is not a cozy location where you can chat with friends, family members or business associates, and 3) the rooms are small and oddly shaped (the bathroom is broken into sections: an outside section with a sink, then a small room with the (low flow or low pressure) toilet and bathtub),On the plus size, there is an adjoining 7-11 (open till 11pm) accessible from the hotel lobby in case of last minute needs for convenience and there is a shuttle that will drop guests off around downtown and pick them up if they call the hotel for a pickup.

  • Stayed: July 2009, travelled on business
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Thank catchclaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2009

Stayed 2 nights last weekend at this hotel in Pburgh. Selected hotel based on great nightly rate of $79. Convenient location and parking and check-in couldn't have been any smoother. Rooms were a bit small but nicely appointed and clean and since we didn't spend much time there except for sleeping the size was not an issue. Easy walk to PNC park and other downtown attractions. But the best feature is their shuttle service. We didn't use our car once from Friday afternoon through Sunday afternoon. The shuttle took us everywhere we needed to go - the strip, southside, station square, etc. Never had to wait and some of the drivers gave us great tips on what to do and see. Would absolutely stay here again.

  • Stayed: June 2009, travelled with friends
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Thank 3hundrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2009

This was our first visit to a Doubletree, and if this hotel is any indication, it will definitely be our last. Got stuck here for a work event; we've already asked that they find a different venue for next year. We tried a couple allegedly non-smoking rooms, each of which smelled like a combination of cigarettes, mold, and potent cheap air freshener. The rooms have very low ceilings and are poorly lighted. We had to use a flashlight to find things in the closet, even during the day. For those who say a room is just a place to sleep: try sleeping on these saggy mattresses. I weigh all of 110 lbs and almost sunk the mattress straight down to the platform.

The reception desk personnel are nice, and the warm cookie at check-in is a nice touch. But the whole place needs to be gutted and started over. Disliked every minute of our three-night stay; ugh.

  • Stayed: June 2009, travelled on business
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1  Thank jengaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Square, Pittsburgh, PA 15219-3030
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Price Range: £96 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, walkable to PPG Paints Arena, and within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and Bigelow Grille restaurant. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree

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