Location is fantastic, Bell Hops were very friendly and helpful. All front desk employees were amazing except the night staff when we checked in. Believe Elizabeth (blonde hair) was the manager and was lacking horribly in Customer Service skills. The day staff were awesome! Hotel slightly disorganized and not able to handle large groups checking in at the same time. I agree with a previous review. The hotel is aging and in need of a facelift, especially in the rooms. Mold on the shower tap. Duvet covers stained and dirty. Overall average hotel with potential.
- Official Description (provided by the hotel):
- Downtown energy meets restorative sleep at our Pittsburgh hotel. Immerse yourself in the heart of the Pittsburgh with a rejuvenating stay at The Westin Convention Center, Pittsburgh. Explore the downtown area with a stroll through the Strip District, dine in great restaurants, or take in a game in one of America's greatest sports cities. Directly connected to the Pittsburgh Convention Center, we are steps away from countless local attractions. Welcome to the Steel City. ... more less
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- Also Known As:
- The Westin Convention Center Pittsburgh Hotel Pittsburgh
- Westin Hotel Pittsburgh
- Westin Pittsburgh
- Pittsburgh Westin