We arrived exactly on time in Oct. 2013 and our room wasn't ready. We waited about half an hour and were shown to a room that was very cold, drab and with very dirty carpets. We didn't realize til bedtime that our linens had most likely not been changed from previous guest as there were two used tissues inside the VERY wrinkled sheets. Not til next morning did we realize we only had one bath towel for 3 of us.
Staff turned on heat for us but during the night it was stuffy and hot with all windows nailed shut.
Worst of all is that I mentioned all this to young man on weekend duty who told me manager would call me. He didn't. Even after I left TWO messages.
Avoid at all costs.
- Official Description (provided by the hotel):
- You need to look no further than The Mansion at Maple Heights for a softly sophisticated and alluring getaway in the middle of Pittsburgh, walking distance to the University of Pittsburgh and Carnegie Mellon University.The Mansion has five fully renovated bedroom suites with all the amenities you require. Perfect for business travelers and visitors of the country's Most Liveable City, The Mansion is a premiere Pennsylvania Bed and Breakfast. ... more less
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- Also Known As:
- The Mansion At Maple Heights Hotel Pittsburgh