I had booked a complete bike tour of the Great Allegheny Passage but experienced some knee pain in the month just before. Sara adapted my itinerary in a matter of hours to one that let me cycle a large part of the route and still get in a few free days to rest up. Everything worked like a precision machine including my very welcome pick-up at the Pittsburgh airport. A printed itinerary and weather reports were even waiting for me at the hotel front desk the day before the ride. Absolutely perfect planning and execution.
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