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“Pittsburgh weekend”

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Ranked #23 of 74 Hotels in Pittsburgh
Certificate of Excellence
Reviewed 18 December 2013

The hotel was convieniently located to downtown. The staff was very friendly and helpful. My fiance and I spent an evening relaxing in the bar. The room was well furnished and the bed was very comfortable.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Jeffrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 5 January 2014

Thank you for sharing comments regarding your recent experience. We strive to provide an EXCELLENT experience and high quality accommodations to each and every one of our guests. We hope to have the opportunity to serve you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,166 - 1,172 of 1,199 reviews

Reviewed 15 December 2013

A very good Doubletree. Fitness area is one of the best I've seen in the chain. Room service was prompt and the food was good for late night. Bfast eggs to order always a plus. Check in was quick as a Diamond. Would definitely stay here again.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Jeffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 22 December 2013

Jeffrey,

Thank you for providing feedback regarding your recent stay. As a Diamond Member, we sincerely appreciate your loyalty to the Hilton Family of Hotels. Should your travels bring you back to Pittsburgh, we hope to welcome you back and provide you with another EXCELLENT experience.

Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

We came from N.C. to my sister's wedding and stayed 3 nights. It was the best hotel I have been to. The staff was very professional but very personable as well. The beds were so comfortable. The food was hot and very good. The fitness room was outstanding and the cleanliness was a 100!!! I would definitely recommend staying here. I wish every hotel was up to their standards. Kudos to the staff!!!

  • Stayed: December 2013
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1  Thank Claudia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 22 December 2013

Claudia,

We are thrilled to hear that you had an EXCELLENT experience while you were with us. We strive to create rewarding experiences for every guest and look forward to serving you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

We stayed just one night here. We were in for a funeral. I was impressed as soon as I walked through the doors. Staff was very nice. Check in was quick. Our room was very nice and clean. The bed was so comfortable. I had a good nights sleep. Wish i had a bed like this at home. We had the breakfast buffet in the AM. Food was good but barely warm. All in all I would stay here again and I highly recommend this hotel.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank BrendaF8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 22 December 2013

Brenda,

Thank you for posting a review on Trip Advisor. We strive to make sure that every guest has an EXCELLENT stay and we are glad that you were impressed. We hope to welcome you back in the future and that you have the opportunity to return under better circumstances.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

I felt welcome when I arrived at the Double Tree Hotel in Green Tree outside of Downtown Pittsburgh. Nice and clean rooms and one of the best fitness centers that I ever seen in a hotel. The Champions Club was nice for a late night beverage.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 22 December 2013

Thank you for choosing the DoubleTree by Hilton Hotel Pittsburgh Green Tree for your stay in Pittsburgh. We appreciate your kind words and look forward to welcoming you back in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

We're locals who needed a place to stay while our hardwood floors were being refinished. The real beauty for us was that we were able to take our cat and dog! We were given a room on a side wing towards the back of the building, which was perfect because we were two doors from the outdoor dog walking area (complete with doggie bags and trash).

We used all of the hotel's amenities from the restaurant to the bar to the indoor pool and hot tub to the workout room. All were lovely. We also enjoyed the "bistro," which is open until 2:00 am and serves pizza, bread sticks, and other snacks, and even sells bottles of wine and beer. It is also a gift shop with a few very nice Pittsburgh gifts for sale (including Steeler paraphernalia.) As Hilton Honors members, we were given free in-room Internet use, though we also used the business center (next to a lovely fireplace in the main lobby). It was great and was surrounded by shelves of books, which could be borrowed. Free coffee in the mornings was a nice touch, and the homemade omelets at the breakfast bar were delicious! We had a great conversation with Vinnie at the bar, and yes, he really DOES make the best bloody marys!

We'd stayed here for one night a year ago when we had a problem with the electrical service in our house. It was great then, but it's even better now that the lobby, pool, and hot tub renovations underway then have been completed.

For business travelers, this hotel is very close to downtown Pittsburgh. For long distance travelers, we noticed that many pilots and flight attendants stayed here -- a good sign since a number of other hotels are closer to the airport.

As locals, we probably won't have much need to return, but it's a great place. (Hint to other locals: they have adjoining rooms; it would be a fun place for a kid's birthday sleepover party, especially given the indoor pool).

One last note.... Once home, I discovered I'd left my iPhone charger at the hotel. I returned the next day, and Darby at the front desk bent over backwards to help me recover it. And I did! The facility, the food and drink, and the customer service is great. You can't go wrong!

  • Stayed: November 2013, travelled with family
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2  Thank LoveABeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 12 December 2013

Thank you for such a wonderful review of our hotel. We are excited for the journey ahead now that our renovations are complete and look forward to providing every guest an EXCELLENT experience such as yours. We appreciate your recommendation and welcome you to stop in and see us for our warm cookies in the future! I will pass on your kind words about Vinnie and Darby and make sure they are recognized for their fantastic service.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013 via mobile

We were in town for a family wedding. 10 of us stayed here. The rooms were clean and nice with refrigerators in every room. Bed was a bit firm but the extra pillows brought to us by the housekeeping supervisor herself made them much more comfortable. She personally. brought us everything extra that 10 of us "needed", cups, pillows , towels, coffee packs etc. We ate dinner in the hotel restaurant and were very pleasantly surprised with the quality and caliber of the food. They happily set up a complimentary private room for us all for breakfast with more of the family. Every employee went out of their way to make us comfortable.

Stayed: December 2013
1  Thank Ssm6698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 12 December 2013

I am thrilled to hear of the EXCELLENT experience that you recently had while you were with us. I will be sure to share your comments with my team for a job well done! We hope to see you again soon.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205-4353
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Pittsburgh
#13 Family Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
Price Range: £70 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Pittsburgh - Green Tree is located only 3 miles from downtown. We invite you to enjoy hotel shuttle at no charge to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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