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“Doubletree Greentree Pittsburgh”

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Ranked #26 of 72 Hotels in Pittsburgh
Certificate of Excellence
Reviewed 19 February 2014

Does not offer free breakfast. Internet is $10 per day unless you are member of hhonors. Beds are not very comfortable. Found in-tact pearl earring on floor, so was not vacuumed very well. Could not get heat to work on first night, it worked on next day though. Had window facing front lobby area of building, so got noise from hallways and people arriving and departing from the lobby. Really missed the free breakfast and even free tea in lobby would have been nice. The cookies weren't great - undercooked.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 20 February 2014

Thank you for sharing your experience on Trip Advisor! We strive to provide EXCELLENT experiences to each and every one of our guests. I will be sure to share your comments with our entire team so that we can ensure improvement in the areas you mentioned. We hope to have an opportunity to serve you in the future and to create a lasting, positive experience.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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1,090 - 1,096 of 1,155 reviews

Reviewed 16 February 2014

From the moment I entered the Double Tree hotel, the staff was friendly, helpful, and accommodating. The hotel décor was updated and our room was gorgeous. I really loved the workout facility and our breakfast was amazing. The main lobby area was classy and modern. I like the spacious bar-area too. Overall, it was very upscale. I was very impressed! We came for Valentine's Day and we enjoyed the wonderful services provided for couples!

Room Tip: We stayed on the 5th floor - it was perfect because it had a 2nd level parking lot that made for eas...
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  • Stayed: February 2014, travelled as a couple
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1  Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 19 February 2014

Leigh,

We are thrilled that you spent your Valentine's Day with us and that it was an EXCELLENT experience. We hope to see for future special occasions! Thank you for sharing your experience.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014 via mobile

I always try to stay here when im taking an extended trip and flying out of PIT. Love the location. They run a 24hr shuttle and extended parking is cheap. Beds are comfortable, rooms are very clean, and i really like the restaurant. Will try to stay here again on the next trip.

Stayed: February 2014, travelled as a couple
1  Thank Steelrhog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 19 February 2014

Thank you for posting a review on Trip Advisor. We look forward to welcoming you back in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

This hotel is very very nice. The front desk staff needs some re-training. My room was clean, beds were comfortable. Having a refrigerator was a great bonus. However I really need a taxi and the front desk said they would call for one. They never did. Even after I questioned them it took over 30 minutes for them to help me out. I finally called a cab service I found on Google and got one myself. They weren't even apologetic, it was just like an Oh well... sorry for your luck, we couldn't quite handle the task.
The restaurant was also very good, and the fitness center is amazing for a hotel. 2 very important things when you travel often. I do recommend this hotel, just be prepared for the front desk to be a little bit clueless at times.

  • Stayed: January 2014, travelled on business
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1  Thank njkrisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 22 July 2014

Thank you for choosing the Doubletree by Hilton Hotel Pittsburgh Greentree for your stay in Pittsburgh. We hope to welcome you back in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

I've stayed at this hotel many times. It was recently renovated and they've done a nice job with it.

Nice work out area and indoor pool so it's easy to stay in shape. Restaurants are good and I like the sports bar theme they went with in the main area. Rooms are spacious and the internet is fast.

I like the fact it is north of the city and I don't have to fight the traffic from the airport all that much. Greentree also has some nice dining options. I stay here every time in in Pittsburgh.

  • Stayed: December 2013, travelled on business
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1  Thank fred5110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 12 February 2014

Thank you for taking the time to share your experiences with us on Trip Advisor. The greatest compliment we can receive is that of you returning to our hotel and recommending us to others. Thank you! We will continue to work hard to provide you with EXCELLENT experiences each and every time you return.

Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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Reviewed 10 February 2014

this is the best double Tree i've been to. Because of their customer service. All the employees are Very Nice and accommodating. They speak, they smile, they appear to be satisfied employees. When i am in Pittsburgh i will stay at this double Tree. Thanks for being so nice.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Terese L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 12 February 2014

Terese,

We strive to make every guest's experience an EXCELLENT one and are so pleased that you love our hotel as much as we loved having you here! We can't wait to welcome you back in the future and deliver that same rewarding experience. Thank you for sharing on Trip Advisor.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

Stayed here for one night. Airport shuttle is convenient and shuttle driver was great. Check-in is always a pleasure at DoubleTree when they hand me that cookie! Staff was wonderful, and lobby is modern, yet warm. My room was clean and the king size bed was really comfortable. Free wireless internet was easy to use and worked well. Bathroom has enough counter space, and shower pressure was good. Nice flat screen TV and a desk with plenty of workspace. Fitness room is great with a lot of options and there is also an indoor pool. I didn't eat in the restaurant, but I bought a salad at the cafe next door to it and it was fresh and tasty, and prices were very reasonable.

  • Stayed: February 2014, travelled on business
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1  Thank theokitty916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded 12 February 2014

Thank you for posting a review on Trip Advisor. I will be sure to recognize our shuttle drivers and the rest of the team on a job well done. The Marketplace and Bistro is a great amenity with reasonable prices that we are proud to offer, and are glad you had the opportunity to experience it during your stay. We hope to see you soon and we will be sure to warmly welcome you back with a fresh, hot cookie!

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205-4353
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Pittsburgh
#13 Family Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
Price Range: £73 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Pittsburgh - Green Tree is located only 3 miles from downtown. We invite you to enjoy hotel shuttle at no charge to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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