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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Ranked #23 of 71 Hotels in Pittsburgh
Certificate of Excellence
Mt. Laurel, United States
2 reviews
“Positive”
Reviewed 20 August 2014

Great hotel with a friendly staff, some exceptionally nice to deal with, that must have a good reputation because it was packed. WE had 10 family members stay there and they all enjoyed the experience. I only wish they gave out two cookies, that they were warmer and served with a glass of milk. :-)

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pat O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 21 August 2014
Pat,

Thank you for choosing the Doubletree by Hilton Hotel Pittsburgh Greentree for your stay in Pittsburgh. We strive to create EXCELLENT experiences and are thrilled that your family enjoyed your stay. Please come see us again in the future.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,042 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Erie, United States
1 review
Reviewed 18 August 2014

The room was very clean and comfortable. This hotel is located right off of Route 376, heavy traffic during rush hour and tractor-trailers all night. It is SO quiet inside, you would never know! The conference rooms were adequately set-up and sound was not an issue at all. Definately would return to this location.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 1 September 2014
Lisa,

Thank you for posting a review on Trip Advisor. We will look forward to your return.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Chester, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

Beautiful accommodations, don't forget your bathing suit for indoor/outdoor pool. Complimentary coffee, snacks provided. You'll need a car if you plan on going into the city there isn't public transportation from this area.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 554patricam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 21 August 2014
Thank you for taking your time to post a review on Trip Advisor. We appreciate your feedback and hope you come visit us in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westlake, Ohio
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2014

Stayed at the Doubletree Pittsburgh Greentree for the second time this month and am real impressed with the level of care shown by the staff. The property was recently renovated and the rooms are very luxurious. Very comfortable bar area. Very nice exercise room and swimming pool.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 21 August 2014
Sean,

Thank you for sharing a great review of our property! We hopefully can look forward to making your third stay with us even better than the last two. Thanks again.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 18 August 2014

I have stayed here before and only had problems with the noise from contractors but this stay was different. The smell of mildew and must was over powering. We were there for a funeral and had no choice but to stay, otherwise I would have checked out. It was so bad I to buy a odor absorber and fabreeze just to be able to be in the room . I had to take allergy pills and motrin due to the headache I received from the odor/mildew. the smell was in the corridors all the way from the elevator to the front desk, one day I asked housekeeping about it and the response was to spray more fabreeze, which I seen them doing everyday on my floor and on other floors especially near the meeting rooms which the smell was even more putrid. We also received towels with ink stains all over,( which were promptly exchanged) and the room was very dusty on every surface and housekeeping left huge bags of dirty linen by our door each morning until the afternoon. I do like the convenience of this hotel as to where our family lives but if the quality is lacking or ignored I may not be able to stay there again. I was very surprised as to the state since previous stays have been fine.Thank you for listening.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 522susand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 28 August 2014
Thank you for posting a review on Trip Advisor. I will be sure to share your comments with my Housekeeping and Engineering teams so that we can ensure this occurence does not repeat itself. We do hope that we have another opportunity to serve you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Imler, United States
1 review
Reviewed 18 August 2014

When we arrived after 3 (which is check in time) or rooms were not ready. We then had to settle for rooms across the hall from each other instead of conjoining. One of our room was not cleaned and early the next morning housekeeping went around pounding on our doors. The hotel did nothing to make right their faults. We were simply told housekeeping does that a lot.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 21 August 2014
Ashley,

Thank you for sharing your experience on Trip Advisor. I am disappointed to hear that your stay fell below your expectations. We want all of our guests to leave having had an EXCELLENT time here and I will be sure to share your comments to avoid any such incident in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clifton Heights, Pennsylvania, United States
2 reviews
Reviewed 17 August 2014

The previous night we had a not so great hotel experience in Harrisburg, so it was a real treat to stay at such a beautiful hotel with an immaculate room. The staff was very friendly and helpful, and the free internet special for the night was a great surprise. It was a bit expensive, but that's to be expected in a bigger city.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, 28 August 2014
Thank you for sharing your experience on Trip Advisor. We strive to create EXCELLENT experiences and hope you will allow us an opportunity to serve you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Property: DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Address: 500 Mansfield Avenue, Pittsburgh, PA 15205-4353
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Pittsburgh
#7 Best Value Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
#18 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Pittsburgh - Green Tree is located only 3 miles from downtown. We invite you to enjoy hotel shuttle at no charge to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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