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Courtyard Pittsburgh Shadyside
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Reviews (280)
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All reviewsshadyside hospitalcourtyard by marriottvalet parkingstarbucks attachedwalnut streetconvenient locationacross the streetstreet parkingcarnegie mellon universityper nightclean hotelvalet servicedowntown areathe entire staffcoffee makerthe room was niceone night stay
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261 - 266 of 280 reviews
Reviewed 23 July 2008

We recently stayed here for three nights, having decided on this hotel because it is the only one of any size in this area of Pittsburgh (convenient to colleges and the Shadyside neighborhood). Our experience was positive but nothing special. The hotel is clean and neat, and all of staff members we dealt with were friendly. Our biggest complaint was the bedding - our sheets were threadbare and pilled (very scratchy to sleep on (and verging a little on that creepy feeling) and the pillow choices were limited to foam. For hotels at this price point (close to $200 per night), there are chains that offer much more comfortable beds and luxurious bedding (think Hilton, Kimpton). The hotel food (we tried the breakfast buffet) also wasn't great - fortunately there is the Starbucks inside the hotel. Another plus - a flat screen TV - but given that the walls are quite thin, chances are you will hear your neighbor's TV. We will stay here again because of the location and will just hope a few things get upgraded.

  • Stayed: July 2008, travelled as a couple
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Thank relaxandread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2008

My daughter was looking at colleges in the Pittsburgh area and this hotel was recommended by Chatham College. The hotel is very convenient to Chathm College, CMU, Pitt and Carlow. Actually it's right across the street from one of Pitt's medical buildings. The hotel was very clean. We ate dinner in the restaurant and for restaurant food, it was reasonable and good. There is a Starbucks connected to the hotel and a Panera Bread within walking distance. We had a room with 2 queen beds and it was larger than normal hotel rooms. Each bed had 4 pillows and the bedding was very comfortable and clean. We used the pool and hot tub which were both great and the pool area had its own towels.

Within a short drive is Market Street full of great unique shops and national chains and restaurants.

The staff was very helpful and friendly. We will stay here again.

  • Stayed: June 2008, travelled on business
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1  Thank Jfeasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2008

This is a very nice Courtyard--clean, comfortable, and with a generally very pleasant staff, particularly in the hotel restaurant. The food is also quite good, and the breakfast buffets, at $9.95 and $8.95 for the hot and cold offerings, respectively, are worth the money.

There are two downsides, however. The first is parking, which costs $18.20 per day for valet service. Unfortunately, except for Sundays, you cannot park at the nearby street meters because they will tow your car between 7 and 9 a.m. and 4 and 6 p.m. The other less desirable reality of this hotel is that there are a few rude employees. One, a receptionist named Crystal, rebuffed my request for a discount that had been promised by one of her colleagues when we downgraded our room. We attempted to persuade her, but she made it abundantly clear that in my case at least, the customer was never going to be right. Nice.

My advice is to park on the street on Saturday night. They don't tow on Sundays and you'll save almost twenty bucks. One other recommendation: Don't deal with Crystal.

  • Stayed: June 2008, travelled with family
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1  Thank Zaqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2008

We stay at the Courtyard Shadyside 4-5x per year (we have family in the area), and it is the first place that we look to stay when we are in Pittsburgh. The hotel is newly constructed (circa 2003), has free internet, and a Starbucks right off the lobby. When we stayed in December, we had an issue with a group of teenagers who were watching movies loudly in the room adjacent to us. I made a phone call, and management quickly moved us into a different room,where it was much quieter.

The only annoying part of the hotel is the valet parking. They charge $18.85 per day to park your car in a lot that is literally right in front of you, and that you could do yourself. The justification for this is parking management, but it feels a bit ridiculous when you are tipping on top of paying the parking fee.

Nevertheless, I would recommend this hotel to anyone who is looking to stay in Pittsburgh. It is within easy walking distance (5-6 blocks) of both Shadyside and Bloomfield, both of which have a host of restaraunts and bars.

  • Stayed: December 2007, travelled as a couple
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Thank MI_Bus_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2007

Stayed at the Courtyard for one night in Septmeber 2007 and have stayed at this property a couple of times in the past.

As always, the rooms were nice, clean and comfortable. Bed and linens were comfortable and the couch and desk provide functionality. Room rate included a free breakfast and the buffet was nice at that price, but not sure it would be worth the $12 price on the menu. The property is only a few years old and everything still feels relatively new. Its in a great location, within walking distance to Shadyside shops/restaurants, the hospital and Bloomfield and easy drive to Oakland and Squirrel Hill.

My only complaint would be with the valet system. For ~$19/night, I expect a little more service. This is not an isolated experience. Everytime I've stayed there they seem like you're bothering them when you go to retrieve your car. When I went to check out, no valet was to be found. After 10 minutes, I checked with the front desk and apparently, they both went off property at same time so the manager had to bring my car around. Just allow self-parking Courtyard.

Despite the incompetent valet staff, Courtyard Shadyside is a good choice for anyone looking to stay in the area.

  • Stayed: September 2007, travelled as a couple
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Thank TravelRevue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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