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HYATT house Pittsburgh-South Side
Ranked #9 of 70 Hotels in Pittsburgh
Certificate of Excellence
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557 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
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  • Russian first
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English first
Danbury, Connecticut, United States
Level Contributor
270 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 3 February 2014

it is definitely a niche hotel. it is really close to shopping and bars in that area. it has good parking and valet service if you want it. the rooms have a kitchen which was really nice but the sitting area was a little strange. This was the only downside for me. we never used the sitting area but for storage of our luggage as it is a little too small and has no real privacy to bed or kitchen. the lobby is clean and nice with a nice after hours snack puchase area. There is also a hotel bar which was overflowing when we were there and we could not have a drink. The breakfast was really good and uses the bar area in the morning for tables. you have to take tow elevators to get to the street level which is a little strange but doable. i didn't like that we had to "be seen" in the lobby level to cross to the stairs or elevator going down to street level. the beds were comfortable and the bathroom was nice size. The closet was in the bathroom whcih was a lttle strange and can be awkward for some.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 5 February 2014
Shaun B,
Thank you for taking the time to share feedback from your visit to Hyatt House Pittsburgh South Side. We're glad you enjoyed a pleasant stay and we appreciate your comments on ways to improve our guest experience. We hope to welcome you back again in the future. Thank you again for your review.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 January 2014 via mobile

This hotel is only 9 months and has that cool niche hotel vibe. I have stayed at most of the other Southside hotels and this one is the best by far. The staff was phenomenal, Patrick at the front desk, Chris at the bar, all extremely nice and friendly.
Stayed in a Jr. suite that had a nice layout with a kitchen that had everything but an oven. Cooktop, microwave, nice dishes, and even a dishwasher. The room was ample in size, the bathroom was huge and the glass shower (about 4 ft by 8 ft) was gigantic! FREE WI-FI and a COMPLEMENTARY FULL BREAKFAST too.
My only negative was the housekeeping failed to run the vacuum in the room during our 2 night stay and the evening staff had to pick up the slack. Sounds like a minor issue but it had snowed while we were there and after walking around the Southside, we tracked in quite a bit of rock salt. While we were gone the next day, housekeeping came but didn't vacuum at all, there was rock salt throughout the place. They even tracked it around the room further than we did while making up the room. Miss for sure, bet it won't happen again.
That was the only complaint. From the friendly valets to the outgoing girls at breakfast, did I forget to mention it was a COMPLIMENTARY FULL BREAKFAST, made up for the miss.
I will definitely stay here again.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank bchborocapn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 4 February 2014
bchborocapn,
Thank you for writing a review from your stay with us at Hyatt House Pittsburgh South Side. We appreciate your feedback on opportunities for improvement and sincerely apologize that your room had not been vacuumed. I assure you that we have addressed your comments with our housekeeping staff in order to prevent future occurrences.

We're pleased to know our amenities, accommodations, and our staff's excellence in hospitality made for an enjoyable stay. I look forward to sharing your kind comments with Patrick, Chris, and the rest of our team. We're thrilled to have you as our guests again in the future and thank you for your great review.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, PA
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 13 January 2014

On a recent visit to Pittsburgh, we wanted to hit the southside bars with friends. We chose this hotel because of its location on the southside. When we realized we'd have a kitchen and seating area, we invited our friends over for some drinks in the room before heading out. We were very impressed by the room, the hotel itself, the stocked kitchen and the friendly staff. We even had a corkscrew and nice glasses! The included breakfast was also wonderful - FAR better than what you typically receive for a hotel's included breakfast.

The downside: the hotel appeared to be FAR below capacity (maybe a quarter full, if that), but somehow we had neighbors directly beside us. while the rooms are very nice, the bathrooms are fully tiled and large, so they echo. So while we clearly heard our drunk neighbors coming in after 2:00 and managed to go back to sleep, we were unprepared for the sounds of our neighbors being sick (loudly, and repeatedly) and crying in the bathroom the next morning. They started at 5:30 am, and continued until at least 9:00 when we gave up and went for breakfast. We had a late night ourselves and were looking forward to sleeping in before our long drive home. This left a bad final impression on what would have been a wonderful quick visit. I would encourage the hotel to spread guests out a bit more when possible.

Room Tip: Ask for a room without neighbors.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rjarabeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 19 January 2014
Grinchie,
Thank you for choosing Hyatt House Pittsburgh South Side on your recent visit to Pittsburgh. We appreciate you writing a review and sharing feedback from your stay. We're glad our location, amenities and spacious accommodations exceeded your expectations. I am very sorry to hear of the noise disturbances you encountered and sincerely apologize for any inconveniences you experienced. I assure you we will take your comments into consideration for improving our guest experience. We value your business and hope to welcome you back again in the future.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 January 2014

Good hotel choice. At the end of the "strip" of restaurants/bars in Southside, so depending on where you're eating/drinking, could be a bit of a walk back to the hotel, so something to consider. We're used to walking in Boston, so not a big deal for us.

The room and bath were large and modern. Great to have a mini-kitchen. Great rooftop (even though the "roof" is on the 2nd floor) outdoor firepit with view of river.

Only negative is even though they promote shuttle service, it's not really well organized and we couldn't use this benefit.

Room Tip: Ask for river-side room for quieter night.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eatsbonbons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 19 January 2014
Eatsbonbons,
Thank you for sharing feedback from your stay with us at Hyatt House Pittsburgh South Side. We're glad our location, accommodations, and roof top view made for an enjoyable stay. We apologize for any inconveniences you experienced with the shuttle service. Your feedback is important to us as guest satisfaction is our highest priority. Thank you again for writing. We hope you'll visit us again soon.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
166 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 January 2014

A wonderful place to stay while being close to everything in Pittsburgh. The staff was wonderful, and special Kudos to Holden at the front desk who made us and our dog feel welcome every time we entered the property. The rooms have great views of the city or the river and the proximity to Pitt, downtown and historic south side can't be beat.

Room Tip: Ask for a city view - fabulous!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pafabpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 19 January 2014
pafabpt,
Thank you for your review and complimentary feedback from your visit to Hyatt House Pittsburgh South Side. We appreciate you choosing to stay with us, and we're glad our downtown location, excellent staff, and great views made for a wonderful stay. I will be certain to pass along your kudos to Holden, and will recognize him with a special commendation for his sincere hospitality. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 January 2014

This was my first stay at this Hyatt and also first in the new "House" concept from Hyatt. This hotel is essentially designed for long stays however due to overall convenience I stayed here even though my visit was only for 3 days. Rooms are well appointed and have a small pantry, a living room and bedroom. Overall nice property. Hyatt at its best.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashish190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 5 January 2014
Ashish190,
Thank you for sharing feedback from your recent experience at Hyatt House Pittsburgh South Side. We're pleased to hear your first visit was memorable and you found our hotel's concept well suited for your travels. We hope to welcome you back again soon. Thank you once again for your review and loyalty to our brand.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203-2391
Phone Number:
Region: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 70 Hotels in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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