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“Nice accommodations in a convenient location”

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HYATT house Pittsburgh-South Side
Ranked #9 of 70 Hotels in Pittsburgh
Certificate of Excellence
Huntington, West Virginia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice accommodations in a convenient location”
Reviewed 23 June 2014

We spent three nights in the Hyatt House, when my wife took the oath of allegiance for citizenship. The hotel is close to the Immigration and Naturalization office where the oath was administered. It is within walking distance from a number of good restaurants. The room was clean and the staff courteous. The free breakfast provided in the morning was very nice and freshly prepared omelettes were also available. The only feature that was somewhat disappointing was that hotel parking was not free and was valet parking only. Despite this the staff handling parking were very polite and efficient. We will select this hotel on our next trip to Pittsburgh.

Room Tip: The 5th floor has a nice view.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 25 June 2014
Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and I greatly appreciate you adding your experience. Congratulations on this special occasion and I am happy to hear you enjoyed your stay.
Kind Regards,
Michael Rhoten, GM
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553 reviews from our community

Traveller rating
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    17
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
York, Pennsylvania
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 June 2014

Spent the weekend in Pittsburgh for the Luke Bryan concert. Stayed at Hyatt House two night. The valets are AWESOME! Super informative and polite. The valet charge is $14/day but you really have little choice in the matter. There is really no other parking available.

The hotel is clean and new. The beds are comfortable with firm pillows. The room was clean and spacious with a refridgerator, microwave, sink and stove. The room had a spacious high table in the kitchen area, enough to spread out your work or the newspaper plus your computer. Large TV that swivels to be seen from the sofa or 180 the other way to the bed. The bathroom is self contained with sink, glass shower and toilet in one room rather than the sink being outside. Hairdryer included in the room.


Location: The hotel is located in the river and next to several restaurants and bars and some shopping. The Cheesecake Factory, Haufbrau Haus and Cladaugh's Pub in eyesight. Movie Theater within the block, very convenient if you need something to do. The hotel was easy to find off the highway. Also easy driving from hotel to downtown area either via the highway or a trip through Southside. Southside, by the way, has TONS of establishments for after work. Bars, clubs and eating establishments. Too many to choose from.

The only negative about the hotel from our two night stay...our room was never cleaned. The maid service came to the door earlier than we were ready to leave. My husband told her to return in 1/2 hour. We left for the day and returned around 3. The room still was not cleaned. My husband called the front desk to ask when the cleaning service would be around. They said they worked all day so they would be back. We left and returned at 1am to find the room untouched. We also asked for extra towels which were never delivered.

Breakfast is delightful! Made to order omeletts, some sort of potato, french toast or pancakes and sausage gravy or oatmeal. Assorted muffins, juices and coffee/tea. Simply delightful way to start the morning. Much nicer than the powered eggs from other hotels.

Room Tip: We stayed in room 316 which had a view of the river which was nice. Also this was close to the &quo...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 25 June 2014
It is fantastic to hear that your stay was enjoyable! I'm sorry we missed the mark with housekeeping, but I appreciate your compliments regarding our amenities. It sounds as though you took advantage of our great location. We hope every stay is full of such positive experiences and discoveries.
Best,
Michael Rhoten, GM
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Toronto, Canada
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 June 2014

Very nice hotel in a new trendy neighbourhood. Very close to good shopping and some of the best restaurants in town. Good value for lodging in this expensive city. Excellent warm breakfasts which change daily, friendly staff and a shuttle to get you around the city.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bucky48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 24 June 2014
Thank you for sharing feedback on your experience at Hyatt House Pittsburgh-South Side, PA. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.
Best,
Michael Rhoten, GM
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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2014

Stayed at Hyatt House SouthSide for 3 days while visiting the in-laws in Pittsburgh. Can not recommend this hotel highly enough! While it is located extremely close to the hustle and bustle of Carson Street, it is also tucked away enough for total peace and quiet if one needs to relax. The river/trail walk right outside the hotel is a fabulous place to run/walk/bike. Every single staff we met during our stay was friendly, helpful and polite, the layout of the room makes it feel more like a stay in an apartment, rather than in a small hotel room. HyattHouse SouthSide is definitely the hotel we shall stay again on our next visit to Pittsburgh.

C. Chang

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank camille c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 16 June 2014
Camille c,
Thank you for sharing your experience at the Hyatt House. We are so glad you chose to stay with us while visiting Pittsburgh and that you enjoyed your room, the staff and location! We hope to see you back soon!
Sincerely,
Michael Rhoten, General Manager
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014 via mobile

I stayed here the last weekend in May. The hotel is very new and clean and in a great Iocation. The staff was very kind amd attentive. The complimentary hot breakfast was an added bonus. I will definately stay here for future trips to the Burgh.

Stayed May 2014, travelled with family
Helpful?
Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 11 June 2014
Lori C,
Thank you for your great review! We are so glad you chose the Hyatt House Pittsburgh South Side for your girls weekend! Your comments about the staff are appreciated and we will be sure to share with them. Plan another weekend soon and join us at the H BAR! We look forward to the opportunity to serve you again.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2014 via mobile

First off this hotel advertised a king bed suite with a sofa bed. The room was so small that I could barely get in the door. Second, the"king sized bed" was actually a queen size bed. The pull out bed was dirty. It was so bad that we checked out as quickly as we got there.

Stayed June 2014, travelled on business
Helpful?
6 Thank Corinna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 10 June 2014
Corinna D,
We take all guest comments very seriously. According to our records there are several discrepancies in this review and we hope to speak with you directly regarding your experience. Please contact me at your earliest convenience so we can work towards restoring your faith in our hotel and service team. We are committed to the comfort of our guests and hope to hear from you soon. Thank you!

Kind regards,
Michael Rhoten, General Manager
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Washington DC, District of Columbia
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 May 2014

The staff helped make check-in extraordinarily quick. Right away, I could tell that these people had their methods and technique down pat.

When I got to the room, I couldn't believe how efficient the layout was. Just enough space for the kitchen area, the living space, the bathroom, and the bedroom. It's as if the designers literally thought through every single millimeter of the place.

Even the cupboards and cabinets were well-positioned, sizable, and intuitive. This stay couldn't have been any better, and if you hunt around the Internet you can find a generous proce.

Well done, Hyatt House. Well done indeed.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingToast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 1 June 2014
FlyingToast,
It is fantastic to hear of your pleasant stay and appreciation of our hard working staff at Hyatt House Pittsburgh South Side. We have a dedicated team of associates that strive to exceed guest expectations and we're pleased to know your experience matched our goal. We appreciate you reflecting on your stay and we hope you'll visit us again soon. Thank you again for writing.

Kind regards,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203-2391
Phone Number:
Region: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 70 Hotels in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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