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“Great hotel in south side” 4 of 5 bubbles
Review of HYATT house Pittsburgh-South Side

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HYATT house Pittsburgh-South Side
Ranked #8 of 68 Hotels in Pittsburgh
Certificate of Excellence
toronto
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great hotel in south side”
4 of 5 bubbles Reviewed 3 August 2014

Very new facility adjacent to the southside works. Very close to E Carson st and their Restos and bars. Hotel had suite styled rooms that were quite large and roomy with mini kitchenettes. Lounging area separate from sleeping area came in handy. Nicely styled with modern finishes. Pool was a little cold but nice that they even supplied pool toys for kids. Breakfast was included and great options with even an omelette station. Staff was ever present, very friendly and helpful. Parking was valet only, and service was prompt and friendly. The area beyond southside works is a neighbourhood that is coming into it's own. Not much to see in area other than bars and restaurants. One thing was that the noise from street was surprisingly loud. I wouldn't have expected to hear people on street as clearly as we did without windows opened. Our room was on 2nd floor facing street. The German beer hall next door had quite the rowdy crowd but only the occasional group walking by was heard from street level.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank ekwtoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 5 August 2014
We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to your next visit.

Best,
Michael Rhoten
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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529 reviews from our community

Traveller rating
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    33
    15
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta
Level Contributor
130 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

This new hotel has thoughtful, nicely laid-out, smart and modern, well-appointed rooms, not your standard two-queen-beds, small-bathroom hotel room. Use of space is efficient: The king bed faced a large flat-screen TV incorporated in a room divider; the TV swiveled so it could also face the fold-out couch opposite. The complete kitchen even included a small dishwasher. And the large bathroom was laid out so one person could be taking a shower or using the commode while the other used the sink. Breakfast was certainly better than average and included made-to-order omelets. The area is newly reclaimed old industrial land, with lots of eating choices nearby, but also easy access across the Hot Metal Bridge to the university area. Sometimes the mandatory valet seemed a bit rough (not at the station or seemingly surly), but this could be due to little business; not sure why it is mandatory.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank reprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 1 August 2014
Dear reprof,

It’s wonderful to know your stay was pleasant. We love hearing you were pleased with our modern rooms and great location. Your review helps us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Michael Rhoten
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, Connecticut
Level Contributor
339 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

We paid around $109 per night which I thought was quite a bargain. Very handy indeed for all the pubs on E Carson Street and walkable to Station Square if you like to walk.

Nice layout in the rooms with living area, big screen TV and small kitchen. Just one small point - there is only one bed and we were told that all rooms are set out this way.

Breakfast was included and there was enough variety of cooked and 'continental' options.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 15MW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 31 July 2014
Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rockville, md
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Mario & Ryan in the valet department handled the shuttle bus service for us to downtown Pittsburgh & Southside incline attractive; both were very friendly and very informative! Valet service $14 per day, location is centrally, full service kitchen is a great. Walking distance to the movie theatre and Cheesecake Factory. Would stay here again for sure!

Room Tip: King suite was great!
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank marsha71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 30 July 2014
Dear Marsha71,

We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

I am a diamond member with Hyatt...

Overall, our experience at this Hyatt was very good and we would stay here again. We had 3 adults who were there for a girls getaway weekend.

Location: Amazing location within walking distance to shops, restaurants, movie theatre and water.

Valet: Hit and Miss. On arrival, the young man did not help us at all. On departure, the gentleman was fantastic and very helpful and friendly. Parking was $13 per day and only valet.

Check In/Out: Great - both took about 2 mins and there was no issues. Staff was friendly, helpful and efficient. Check in gave us 3 keys without asking and room was exactly what we booked.

Room: Good. Room was spacious and the small kitchenette would be ideal for a family. The bed was amazing. The toilet is loud when flushed.

Breakfast: Great. I had a made to order omelette with egg whites. They had a good selection - better than most places that offer free breakfast. We also ate breakfast outside on the patio overlooking the water which was great.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kconnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 28 July 2014
Our staff makes sincere hospitality their priority; I’m glad you enjoyed our spacious room, good location and ample breakfast. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Michael Rhoten, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Pa.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Stayed weekend of 7/18-7/20. Convenient location adjacent to the South Side Works. New hotel. Very functional studio room. Large Bathroom. All well thought out. We used Hotel as our base for the Greater Allegheny Passage Bike Trail. Trail is in front of the property. Good breakfast included. Breakfast area busy but manageable. Would stay again. Recommended.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank daveone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 23 July 2014
Dear Daveone,

I’m thrilled to learn we satisfied your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms and ample breakfast. We appreciate your recommendation, but of course the highest form of praise would be your return!

Best,
Michael Rhoten, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield, Connecticut
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

We stayed at the Hyatt House this past weekend and were pleasantly surprised by the quality of the property. Our suite was quite well appointed with large bathroom, great sitting area with huge couch with ottomans, kitchen and plenty of space. The location is right on the river next to many attractions and eating establishments. The hot breakfast in the morning features an omlette station...no powdered eggs here! Our room was on the main street side of the building...with some late night "noise". I suggest a room not facing the street. The hotel staff was helpful and friendly. They offer a local shuttle (4 miles or less) for free. We were going farther than that and taxi service is rare in the city. We learned quickly that you must call 30 minutes in advance if you want a taxi to pick you up.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CharlesinCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, 22 July 2014
Dear CharlesinCT,

It’s wonderful to know you enjoyed our amenities, location and friendly associates. We appreciate you sharing your kind review with us and other travelers. Our team strives to be your hotel of choice when in the Pittsburgh area.

Kind Regards,
Michael Rhoten, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203
Phone Number:
Region: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 68 Hotels in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
Reservation Options:
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