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“Everything was perfect!”

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Hampton Inn & Suites Pittsburgh - Downtown
Ranked #4 of 72 Hotels in Pittsburgh
Certificate of Excellence
Reviewed 17 August 2014

Let me start my review by thanking Rachel for taking very good care of me and the group I brought along. We had 4 couples in Pittsburgh to watch our a Detroit Tigers play the Pirates. We arrived Saturday and stayed for four days. We had an unusual parking need and Rachel accommodated us without any hesitation.
The location of the hotel worked very well for our group, allowing us to walk to almost every place we wanted to go. A couple of days started by turning left after leaving the main entrance at spending time at The Strip, which is the old warehouse district. There were plenty of small shops and eateries, some of which we visited more than once.
If you turn right when leaving the hotel, you are in Downtown Pittsburgh. It was easy to walk and make your way to Market Square or the inclines.
Regarding the hotel itself, our room was spacious, clean and well appointed. The bathroom was clean with great water pressure and plenty of towels.
We always stay at Hampton Hotels because the facilities are always clean with friendly staff and a good value. This trip was no exception! And again - Thank You Rachel!

Stayed: August 2014, travelled with friends
1  Thank CaptBacchanalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 19 August 2014

Dear CaptBacchanalia,

Thank you so much for your review of our hotel, as well as your kind words! We certainly appreciate hearing positive accolades of our property and location. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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1,102 - 1,108 of 1,670 reviews

Reviewed 16 August 2014

I visited Pittsburgh to see the Pirates play at PNC Park. The hotel was within walking distance to the park, the bike paths along the river and many other sites around the city (right next to Heinz history museum). There is ample hotel parking which is not easy to find in a big city hotel. The hotel and room were fine - clean with all the amenities and friendly service. The only problem was there was a broken door slamming all night long below my room.

  • Stayed: August 2014, travelled solo
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Review collected in partnership with Hampton
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 19 August 2014

Dear Lee P,

Thank you for reviewing our hotel on TripAdvisor! We appreciate your kind words of our staff, location, and hotel, and we truly appreciate you bringing the door matter to our attention. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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Reviewed 13 August 2014

went to pittsburgh with my family for a ball game and was surprised by the quality of the hotel and the location. everyone loved the hotel and would have stayed longer. may have to plan a football trip now just to stay at the hotel again.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 14 August 2014

Dear Mark P,

Thank you for reviewing our hotel on TripAdvisor! We are very happy to hear that you were pleased our property and our location in Downtown Pittsburgh. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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Reviewed 12 August 2014

This is really well located - we went to a concert at the AE Stage and it was very convenient. The staff were really nice, but could have been a tad more helpful about taxi cab service. Parking is right there and the room was very comfortable.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
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Thank Harrietlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 13 August 2014

Dear Harrietlou,

Thank you for taking the time to review our hotel on TripAdvisor! We are very happy to see that you enjoyed our location as well as the parking and clean, comfortable rooms. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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Reviewed 12 August 2014

This hotel is perched at the edge of the strip district and is about a 20 minute walk to PNC park. The room was spacious and immaculate, and the breakfast was awesome (not many hotels in the city offer complimentary hot breakfast). Parking was simple and adequate. Staff were very friendly and helpful, a gorgeous hotel!!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Alene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 13 August 2014

Dear Alene H,

Thank you for your review of our hotel on TripAdvisor! We certainly appreciate the kind words of our complimentary breakfast, location, and our friendly staff. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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Reviewed 12 August 2014

The hotel was clean, lobby was attractive. The staff were courteous and professional. I would stay again but it was expensive. The location was perfect to attend my daughters Nursing school graduation from PITT.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Sofia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 13 August 2014

Dear Sofia D,

Thank you for reviewing our hotel on TripAdvisor! Thank you for your kind words of our location and our property. We look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel

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Reviewed 12 August 2014

Common method of operation is to put a hold on your credit card for a specific amount in case you purchase incidentals. No problem except after leaving the hold will remain on your card for an unacceptable period of time. I am now 5 days since I departed and I still have the hold. The Hotel wants to blame my bank. I blame their procedure. Charge my card when I spend the money not in anticipation that I may spend money

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this reviewResponded 13 August 2014

Dear Robert L,

Thank you for reviewing our hotel on TripAdvisor. I do apologize about the length of time that the hold for incidentals was placed on your card, however this is common procedure at the majority of hotels. The hold for incidentals typically comes off of your card within 3-5 business days. We have advised guests in the past to avoid this hold by using a credit card instead of a debit card. Again, thank you for your review, and I hope this experience does not deter you from choosing our hotel in the future.

Best Regards,
Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Address: 1247 Smallman St, Pittsburgh, PA 15222-4239
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
#3 Romantic Hotel in Pittsburgh
Price Range: £108 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn & Suites Pittsburgh-Downtown hotel is centrally located in Pittsburgh's historic Strip District near PNC Park and Heinz Field, within walking distance of the David L. Lawrence Convention Center. Enjoy free parking, free WiFi access, free hot breakfast, and a comfy guest room or suite with a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn

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