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“Pittsburgh Family Getaway” 5 of 5 bubbles
Review of Hampton Inn & Suites Pittsburgh - Downtown

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Hampton Inn & Suites Pittsburgh - Downtown
Ranked #4 of 68 Hotels in Pittsburgh
Certificate of Excellence
Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pittsburgh Family Getaway”
5 of 5 bubbles Reviewed 27 August 2014

Our family enjoyed the clean,spacious & well appointed accommodations of this hotel. Our room was on the 8th floor and this provided a spectacular view of the city. The staff were friendly as well as efficient with local points of interest recommendations & walking directions. This location is a 20 min walk to PNC park to see the ball game river front trail, museums, & restaurants.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 28 August 2014
Dear David S,

Thank you for reviewing our hotel on TripAdvisor! We are very happy to hear that our staff was courteous and helpful, and that you enjoyed our clean, comfortable rooms and other amenities. Should your travels bring you to Pittsburgh in the future, we would look forward to having you!

Best Regards,
Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,360 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
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English first
Glen Gardner, New Jersey
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Last weekend we stayed at this hotel and were very pleased. The check-in people were pleasant and friendly, the suite was clean and spacious, the hotel is in a great location to walk to The Point, The Strip, PNC ballpark, or any number of downtown sites, and there is ample parking.

We would not hesitate to recommend this facility to other people and we are looking forward to our next visit.

Our "usual" hotel complaint...the pillows are too soft!

Room Tip: We have a suite on the "river" side rather than on the "rail" side. It was prob...
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  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank FairReview2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 23 August 2014
Dear DennisInNJ,

Thank you for your review of our hotel on TripAdvisor! We certainly appreciate your recognition of our amazing staff members, as well as our awesome location. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

From Tamesha's welcome to the spacious 2 bed suite, the hotel delivered in every way. Front desk staff was always friendly and helpful, the room was clean, well laid out and had a great view of the bridges. The double sized room with its pull out couch was perfect for our family of four, and the room had all of the amenities you would expect from a good downtown hotel. Breakfast the next morning was good - the layout of the pantry as separate from the dining area was great. The hotel is also ideally situated. The riverfront walk to the Andy Warhol museum had us thinking twice about what we'd always had in the backs of our minds about Pittsburgh (thanks to Springsteen and Billy Joel, I'm sure)...clearly this is a city that has thoughtfully planned out its open spaces. We watched kayakers and boarders in the river and cyclists and joggers passed us constantly during our walk. Back to the hotel...free parking on site was great, as was the hotel's location directly across from the Welcome Centre and museum. The Strip District is a great little walking/eating/shopping district...we enjoyed a meal at Mercato's 2 blocks away. Great stay...we'll be back!

Room Tip: Love, love, love the suites...great value!
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth_KCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 23 August 2014
Dear Elizabeth_KCC,

Wow! Thank you for your review of our hotel on TripAdvisor! TaMesha is certainly a wonderful asset to our staff. We are elated to hear that you enjoyed our clean comfortable rooms, our amazing location, and our ample complimentary parking! Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel Pontier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blue Bell, Pennsylvania
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We had never been to Pittsburg but wanted to attend a Scout activity at the Heinz Museum. We chose this hotel because it was across the street from the museum. This hotel was wonderful. Front Desk gave us maps and told us things to see. The parking was free which was a real savings opportunity. The hot breakfast was excellent. The hotel was located within walking distance of the Strip markets, other museums and wonderful dining. Rooms were spacious, clean and the beds to die for. We can't wait to return to Pittsburg and would recommend and stay at this hotel again.

Room Tip: We faced the front of the hotel. The streets were quiet and we loved looking at the museum across th...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank singlemom2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 19 August 2014
Dear singlemom2013,

Thank you for taking the time to review our hotel on TripAdvisor! We are thrilled to hear that you were pleased with our amazing, service oriented staff, our complimentary hot breakfast, and awesome location in the center of everything! Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh.

Best Regards,
Rachel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granville, Ohio
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

Excellent hotel with clean rooms and friendly clerks. The breakfast scene was chaotic with the one employee being overwhelmed. It was the one negative for this property. For the price of the rooms they can afford to hire some additional breakfast staff.

Room Tip: Rooms on the strip end of the building are more quiet.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank 42wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 19 August 2014
Dear 42wanderer,

Thank you for your review of our hotel on TripAdvisor! We are very pleased to hear that you enjoyed our hotel and friendly staff. We will certainly look into our breakfast staffing levels to make sure that all of our guests are taken care of. Thanks again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essexville, Michigan, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 August 2014 via mobile

Let me start my review by thanking Rachel for taking very good care of me and the group I brought along. We had 4 couples in Pittsburgh to watch our a Detroit Tigers play the Pirates. We arrived Saturday and stayed for four days. We had an unusual parking need and Rachel accommodated us without any hesitation.
The location of the hotel worked very well for our group, allowing us to walk to almost every place we wanted to go. A couple of days started by turning left after leaving the main entrance at spending time at The Strip, which is the old warehouse district. There were plenty of small shops and eateries, some of which we visited more than once.
If you turn right when leaving the hotel, you are in Downtown Pittsburgh. It was easy to walk and make your way to Market Square or the inclines.
Regarding the hotel itself, our room was spacious, clean and well appointed. The bathroom was clean with great water pressure and plenty of towels.
We always stay at Hampton Hotels because the facilities are always clean with friendly staff and a good value. This trip was no exception! And again - Thank You Rachel!

Stayed August 2014, travelled with friends
Helpful?
1 Thank CaptBacchanalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 19 August 2014
Dear CaptBacchanalia,

Thank you so much for your review of our hotel, as well as your kind words! We certainly appreciate hearing positive accolades of our property and location. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA, United States
1 review
4 of 5 bubbles Reviewed 16 August 2014

I visited Pittsburgh to see the Pirates play at PNC Park. The hotel was within walking distance to the park, the bike paths along the river and many other sites around the city (right next to Heinz history museum). There is ample hotel parking which is not easy to find in a big city hotel. The hotel and room were fine - clean with all the amenities and friendly service. The only problem was there was a broken door slamming all night long below my room.

  • Stayed August 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel P, Assistant General Manager at Hampton Inn & Suites Pittsburgh - Downtown, responded to this review, 19 August 2014
Dear Lee P,

Thank you for reviewing our hotel on TripAdvisor! We appreciate your kind words of our staff, location, and hotel, and we truly appreciate you bringing the door matter to our attention. Thank you again for your review, and we look forward to seeing you on future trips to Pittsburgh!

Best Regards,
Rachel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

Property: Hampton Inn & Suites Pittsburgh - Downtown
Address: 1247 Smallman St, Pittsburgh, PA 15222-4239
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pittsburgh
#3 Business Hotel in Pittsburgh
#3 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Pittsburgh - Downtown 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn & Suites Pittsburgh-Downtown hotel is centrally located in Pittsburgh's historic Strip District near PNC Park and Heinz Field, within walking distance of the David L. Lawrence Convention Center. Enjoy free parking, free WiFi access, free hot breakfast, and a comfy guest room or suite with a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn & Suites Pittsburgh - Downtown Hotel Pittsburgh
Hampton Inn And Suites Pittsburgh - Downtown
Hampton Inn Hotel Pittsburgh
Hampton Inn Pittsburgh
Pittsburgh Hampton Inn

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