This was our first visit to Sarafinos and could not have been more disappointed.
I am able to say that the service was outstanding. The wait staff was very attentive and did their job extremely well. This is however the only positive thing I am able to say.
Upon entering the restaurant,. the first glance left me with the impression that the place was very old and very dirty. The kitchen is open for view and with this level of bravery i would expect it to be spotless and it was not! The wide open service station is also an eye sore and is in an odd spot, taking up space and creating yet another obstacle to deal with if you have to take a trip to the bathroom. The bathroom was at the end of a maze of dark hallways and stairs and was filthy. Believe it or not, I could have forgiven all this had the food been good but, it wasn't. I had heard good things about the food at this place so was shocked at how tasteless it was. Anyone that knows how to cook, knows that if food is not properly seasoned when cooked ( ie: SALT AND PEPPER) there isn't enough in the world to add after the fact to bring out any flavor. The food looked great, the pasta was cooked al dente, but totally flavorless. My husband, and our friends agreed and were left disappointed with the food as well. I felt so sad when we left and really concerned for the owners, as they obviously are missing what a gold mine the place could be with just a little effort. Clean that place, I mean really clean it, rearrange it so its comfortable and not crowded and apply some basic seasonings to the food. So simple. There is nothing better than a BYOB to share some wine that you love, laughs with friends and good food. You have a great staff there, you should give them a place to be proud to work in and patrons that want to return time and again. It is unfortunate that is currently not the case.
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