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“Awful service,dirty, below average food”

Sarafino's Pasta & Pizza
Ranked #105 of 2,222 Restaurants in Pittsburgh
Certificate of Excellence
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 19 April 2014

Oh where to even begin? I always read wonderful reviews about this place so we decided to give it a try this week, unfortunately a can't even give this place anything above a half of star. We walked in and were surprised by the atmosphere it was not quite what we expected white paper over top of the black tablecloths kind of tacky to say the least. We were seated promptly will give them that much. Our server was a miserable older woman and anytime we needed anything we felt as though it was a problem that we were taking time away from her conversation with the other girls. When the food came out I was beyond disappointed it was tasteless and cold. I am not even sure how my pasta was cold but my sauce was lukewarm. Didn't even waste my time complaining wasn't worth it. Last but not least don't try to find or use the bathroom they are upstairs through a hallway that smells aweful. If the food doesn't make you wanna throw up the walk to the bathroom will. And if you decide you still want to eat there do yourself a favor and do not by any means look into the kitchen that is open its better off not knowing where your food came from.

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1  Thank melissa7801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 60 of 85 reviews

Reviewed 10 March 2014

This was our first visit to Sarafinos and could not have been more disappointed.
I am able to say that the service was outstanding. The wait staff was very attentive and did their job extremely well. This is however the only positive thing I am able to say.
Upon entering the restaurant,. the first glance left me with the impression that the place was very old and very dirty. The kitchen is open for view and with this level of bravery i would expect it to be spotless and it was not! The wide open service station is also an eye sore and is in an odd spot, taking up space and creating yet another obstacle to deal with if you have to take a trip to the bathroom. The bathroom was at the end of a maze of dark hallways and stairs and was filthy. Believe it or not, I could have forgiven all this had the food been good but, it wasn't. I had heard good things about the food at this place so was shocked at how tasteless it was. Anyone that knows how to cook, knows that if food is not properly seasoned when cooked ( ie: SALT AND PEPPER) there isn't enough in the world to add after the fact to bring out any flavor. The food looked great, the pasta was cooked al dente, but totally flavorless. My husband, and our friends agreed and were left disappointed with the food as well. I felt so sad when we left and really concerned for the owners, as they obviously are missing what a gold mine the place could be with just a little effort. Clean that place, I mean really clean it, rearrange it so its comfortable and not crowded and apply some basic seasonings to the food. So simple. There is nothing better than a BYOB to share some wine that you love, laughs with friends and good food. You have a great staff there, you should give them a place to be proud to work in and patrons that want to return time and again. It is unfortunate that is currently not the case.

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2  Thank ELP568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

I liked everything about this place and the food was great. I had a pizza and salad takeout and it was fabulous. I showed up a little late in the evening and the staff was very accommodating. Give them a try not to expensive either

Thank MSM19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

The restaurant business is crazy so be that as it may the staff does a good job of juggling anxious diners eager to get to the food. Relax, BYOB, talk to your friends. Joe is doing a fantastic job. Always have the vodka penne but spotted the veal chop which is next on my list. I'm sure it won't disappoint.

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Thank drifter1dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We had been searching for a good Italian place with BYOB, and this place is right in our backyard! It's small so we like to get there early (opens at 4) to get a table without a wait. The house salad dressing is excellent, with a little sweetness. You can pick your pasta type, then you sauce, and add meatball or sausage. They also have pasta specialties, panini, and pizza. I had the linguini with red clam sauce and it was the best I have ever had! My husband had linguini with pomodoro sauce and added a meatball and sausage. The portions are HUUUUUUGE! With appetizer and salad , you could easily split an entree. They have daily specials as well. And the pizza rocks! Corkage is $5, very reasonable.

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Thank PittsburghBeachgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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