- Free Wifi
- Breakfast included
Limited parking . . . elevators broken (the staff informed us - for many months now) . . .there were lots of people there for weddings and frustrations ran high as people had to wait . . . and wait . . . and wait . . . to use the elevator. If you took this out of the equation, staff may have been a little more "over the top" nice. No USA today one morning (not enough ordered?) Suggest they put business center computers in separate area instead of in the open, right by the hoards of people waiting to get on the broken elevators.
Thank you for your review on Trip Advisor!
I apologize to you that one of our three elevators was out of service. I also apologize to you that you received misinformation regarding that situation.
The hotel is undergoing an elevator modernization project in which each elevator is being renovated so that we can provide the most expeditious and high quality elevator service possible. I would have preferred that the project was completed prior to your visit so that you may have benefited from this upgrade.
I have shared this comment as well as your other comments with our staff, as we hold ourselves accountable to a standard of excellence, and a commitment to continuous improvement.
Having said that, I hope that we have an opportunity to welcome you again in the future and regain your confidence in all aspects of our hotel.
I can be reached at email@example.com if I might ever be of service to you in the future, or assist with an upcoming reservation.
Thank you and best regards, Coleman
Nice stay! I enjoyed the room except the glasses (!) but even the most expensive hotels have the same problem.
Thank you very much for your complimentary review of the Wyndham Pittsburgh University Center!
I hope we have the opportunity to welcome you again in the future.
Best regards, Coleman
This is a great location on the campus of UPitt campus if you are visiting someone or working at the University. Did a conference there and it was comfortable, clean and i enjoyed my stay. I will stay here again on my next visit to UPitt
Thank you for your very complimentary review on Trip Advisor!
Our location is truly excellent and our hotel team strives to provide an exceptional experience for each of our guests!
Thank you for your business and loyalty to the Wyndham Pittsburgh University Center!
Best regards, Coleman