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“Over rated” 3 of 5 bubbles
Review of Wyndham Grand Pittsburgh Downtown

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Wyndham Grand Pittsburgh Downtown
Ranked #47 of 68 Hotels in Pittsburgh
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3,942 reviews from our community

Traveller rating
    769
    1,199
    1,073
    594
    307
See reviews for
800
837
123
1,660
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (489)
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English first
Toronto
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

We went to Pittsburgh for a three night stay to go to a Pirates game, visit the zoo and basically tour the city. The location is excellent. Walking distance to PNC, Heinz, the Science Centre and Market Square (lots of restaurants, bars etc.) Staff at the hotel were very nice, check in was quick and the hotel and rooms were clean. Our room had a great view (15th floor) overlooking the park and the three rivers.

The pool is a decent size and there is also a whirpool/hotub. The fitness centre was good with multiple machines (in good working order), free weights and some weight machines.

The only major drawback was the size of the room. It was very cramped even for just three of us. There was only one seat (at the desk)....other than that you had to sit on the beds. There really was not alot of drawer space to put some things away. Likewise, the bathroom was very tight.

That was our only real complaint with the hotel. If you don't mind tight living quarters, this hotel and location has much to offer.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dylamon98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, 1 August 2014
We are delighted to know you enjoyed your recent visit. We do have several different room types and sizes that you may find more appealing if your plans bring you back our way. We certainly would welcome the opportunity to have you return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 27 July 2014 via mobile

First had to stand in a long line to check in about hour.If you plans for the evening you better arrive early. Next ROOM was so small there barely room to move around bed. Coffee in room horrible. Pathetic. ... Only good service was the breakfast and wait staff. When we also arrived valet was already full. In middle of night phone rang front desk calling to see if we wanted roll away bed. Then house keeping knocked on door at 2 am with sheets. Wasn't fun being straddled out of sleep.

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, 1 August 2014
Dear Brenda, While we do appreciate that you chose to stay with us recently, we regret your experience did not meet your expectations. We can assure you we are addressing your specific concerns with all involved. Thank you for taking the time to share with us. If your travels bring you back to Pittsburgh, we hope to have another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonawanda
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 27 July 2014

The hotel is in a great location with easy access to both Heinz Field and PNC Park, as well as the restaurants in the downtown area. Market square is in walking distance. The amenities in the room, especially the window treatments need updating.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, 1 August 2014
Dear Robert, Thank you choosing the Wyndham brand and for sharing your feedback. If your travels bring you back to our fine city, we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairmont, WV
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 27 July 2014

I will not stay here again!! I paid $345.00 for a room with river view, there was a dirty pillowcase in the sink, the sink was not clean, the TV didn't have good programs, there was no complementary WiFi, no fridge or microwave, no complementary coffee in the loby, no complementary breakfast either. I have stayed at 3 - star hotels that put this hotel to shame.

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NinoLMancinoSr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this review, 1 August 2014
We are disappointed to learn you do not wish to return. We are very sorry for the lack of service in your guestroom. This certainly is not typical and should not have happened in preparation of a guest's arrival. Your room rate and any additional package amenities should have been outlined in your confirmation. We will double check all of your specific concerns and take the appropriate action on our end. Thank you for bringing this to our attention, and we hope you might reconsider a future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Grand Pittsburgh Downtown

Property: Wyndham Grand Pittsburgh Downtown
Address: 600 Commonwealth Place, Gateway Ctr, Pittsburgh, PA 15222
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #47 of 68 Hotels in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
Official Description (provided by the hotel):
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Also Known As:
Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh

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