Stayed for a night with the family after a Pirates game. First, the location - The hotel is in a great location, just a short walk (10-15 minutes) from the stadium and in a location that I felt safe walking to and from after the game.
The check in procedure could only be described as silly. I pulled up to park, expecting valet, however the valet parking was full. We ended up parking around the corner, which wasn't bad in nice weather, but would be a pain in the rain or snow. After parking, we arrived at checkin, with a 10-15 person deep line, and 3 people checking in. The check-in process, including waiting in line, was about a half hour. I was surprised at this, and it was certainly an inconvenience.
With our family, we ended up in a junior suite. The beds were comfortable; the view decent. The entry door was broken (probably a 50 pound door that wouldn't close unless I lifted it. Would not expect this kind of a mechanical problem for this class of hotel). The sofa-bed had a tear in it. We called for linens for the sofa bed (I would have expected the sofa bed to be pre-made or to at least have a full set of linens available without having to call for them). They did not come at the first call, but after a second call, arrived within 10 minutes. The room was reasonably clean and had character. The location was terrific, however can only give three stars and would expect better given the price.
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- Also Known As:
- Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh