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Wyndham Grand Pittsburgh Downtown
Ranked #52 of 72 Hotels in Pittsburgh
Reviewed 19 August 2014

Stayed with my parents to celebrate a 50th wedding anniversary. The room smelled like a sewer! Moldy, Mildew. The Bill's were in town so I guess they were the ones who received the BEST! The bathroom was so small! The top sheet had a coffee stain! Couldn't change the room they were "booked" fully! I won't recommend staying there to anyone who asks me! The only joy was our service lady the Saturday morning. She was pleasant noticed my mother wasn't feeling to great and went beyond the call of duty to assist. That being said we gave HER a nice tip and asked if she had to share it. Hopefully she kept it for herself. Management needs to visit EVERY ROOM and inhale! THUMBS DOWN!!!!

Room Tip: go to another hotel!
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Chalice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Dear Chalice, We appreciate that you and your parents chose to stay with us for their special celebration, and regret that we did not meet your expectations. We can assure you we are addressing your specific concerns, as we value your feedback and welcome the opportunity to improve on our guests' experiences. We do hope you might reconsider a future stay with us.

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2,498 - 2,504 of 4,456 reviews

Reviewed 19 August 2014

We recently spent a night here. It was the location for an event we attended. We arrived at 5:30 PM on a Saturday & were told our room was not yet ready due to several late check-outs. The event was beginning at 7 PM & we needed to shower. I was disappointed. The manager came over & gave us a coupon for 2 cocktails. The room was ready in under 10 minutes. We were given a suite on the 23rd floor. It had a nice view & was very clean. The event food was very good as well.

Room Tip: I always enjoy the highest floor possible to take in the views.
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank rbs360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Thank you for taking the time to share your review and feedback. We are glad you enjoyed your stay and that our staff was accommodating. We would welcome the opportunity to serve you again, if your travels bring you back our way.

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Reviewed 19 August 2014

The check service is friendly and efficient. The valet parking seems a little expensive ($30.00/night) but I don't do city overnights often, so maybe this is par for the course.

Lobby and initial appearance is nice. The room was cozy but not as clean as I would have expected, especially the bathroom. Hair and toilet stains readily visible...yuck! I stayed for a football game at Heinz Field. This hotel is a great location for that if you like to walk a little. Nice .8 mile walk across the bridge with access to a couple nice restaurants (Tilted Kilt and Jerome Bettis' restaurant - both decent stops).

Beds are really soft....which is good if you like soft beds. Woke up with a sore back and neck. AC unit wasn't as effective as I'd like. Like to sleep in cool room, it struggled to keep it at 68. Looks like they may have repaired the thermostat recently as the wall paper around it appeared to be cut and replaced and was partially hanging off the wall. Also, not a quiet place.

Would I stay here again? For a game, probably, due to convenience. For as nice as the place appears when you first walk in, I think they could do better in the rooms.

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank skalten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Thank you for choosing the Wyndham brand while attending Heinz Field. We are grateful for your feedback and will have our engineers double check the thermostat units in the guest rooms and the wall paper around them. We look forward to welcoming you back, should you have plans to attend another game.

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Reviewed 19 August 2014

For the price I expected better quality in the room - I've stayed in better Holiday Inns. It wasn't terrible, It was clean and well-appointed, but not as good as I expected. However, the bathroom was the worst design I've ever seen - don't expect privacy if you're going with a group! It had sliding doors with frosted panes, which, when closed, still had a gap. The shower had a glass pane over half the opening and no door over the other half (so again no privacy) - meaning you had to get into the shower and under the water to turn it on. Water from the shower splashed on the floor, and there was no fan. The tv in the room was about the size of my computer monitor, and for some reason was set to analog? We didn't even bother watching it. Fixtures, like door handles, were poorly attached, wallpaper was peeling. I will say that the bed was very comfortable though. Also, beware, parking is valet and $30 a night, added to your bill. They claim the garages nearby are all $20 a night, so we opted to go for convenience, but I guess we are not used to the cost of city living! We stayed here for a wedding in town, and the whole family had similar comments. Good location, but just be aware of what you're getting (especially if privacy is a concern in the bathroom)!

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Karin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Dear Karin, We enjoyed having you stay with us recently. Unfortunately, we have no control over the rates that the local garages charge for either valet or self parking. We will share your concern about the bathroom design when we are making plans for our next rooms renovation. In the meantime, if your travels include a return visit to Pittsburgh, we hope to see you again!

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Reviewed 18 August 2014

The Buffalo Bills where in town they got the VIP treatment and all most all the elevators were reserved just for them. All other guests in the hotel had to wait upwards of 10 minutes just to catch an elevator. I understand wanting to make the Buffalo Bills happy I don't understand choosing to disappoint everyone else

  • Stayed: August 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Scott N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Dear Scott, We appreciate that you chose to stay with us recently, and are very sorry for the inconvenience you experienced with waiting for the elevator. We can assure you we will look into this on future occasions so we can best accommodate all of our guests. Thank you for taking the time to share your thoughts, and we hope to see you again.

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Reviewed 18 August 2014

Though we booked through an online discount site the hotel treated us with every courtesy, like giving us a room overlooking Point State Park. The view on that side is nothing short of spectacular. The staff was uniformly pleasant and helpful, even going out of their way to help us. The decor feels a bit dated but the facility is very well maintained. The neighborhood is busy and felt safe even when we walked after dark. We would happily go back.

Room Tip: Ask for a room on the park side.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Fallser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

We are glad to hear you took advantage of the internet deals. We value each and every one of our guests and truly appreciate your feedback. It would be our pleasure to welcome you back, should your travels bring you back to Pittsburgh.

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Reviewed 18 August 2014

I stayed for one night at the Wyndham Grand Pittsburgh Downtown. The bedroom was very clean, but the bathroom shower and wallpaper needed some cleaning and repair. The staff seemed overwhelmed from the front desk, to maid service, to the valet service for cars. There were many events going on, but the valet staff seemed unable to keep up with the guest requests for their cars.

Room Tip: Ask for a scenic view, not of just buildings. A/C seemed to have 2 settings: warm and freezing.
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MS2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh Downtown, responded to this reviewResponded 20 August 2014

Thank you for choosing to stay with us recently, and for taking the time to share your comments. We would welcome the opportunity to serve you again, should your travel plans bring you back our way.

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Additional Information about Wyndham Grand Pittsburgh Downtown

Address: 600 Commonwealth Pl, Gateway Ctr, Pittsburgh, PA 15222-1003
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #52 of 72 Hotels in Pittsburgh
Price Range: £119 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Grand Pittsburgh Downtown 3.5*
Number of rooms: 712
Official Description (provided by the hotel):
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Also Known As:
Wyndham Grand Pittsburgh Downtown Hotel Pittsburgh

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