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“Great place to stay and excellent location”

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Omni William Penn Hotel
Ranked #5 of 71 Hotels in Pittsburgh
Certificate of Excellence
Laguna Niguel, California
Level 5 Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great place to stay and excellent location”
Reviewed 18 June 2012

Stayed four nights at the Omni in Pittsburgh and we were generally very pleased. The double queen room was very large and nicely decorated. The bathroom was a bit small, but clean and updated. The lobby is gorgeous and there is a connecting Starbucks!!!

We ate dinner in the restaurant and the food was better than expected. Our only complaint was the gruff and unfriendly attitude of one of the doormen (an older gentleman). Maybe he was having a bad day. We'll give him the benefit of the doubt.

We left feeling happy with our choice and would definitely stay again without hesitation.

Room Tip: Their "double" bed rooms are larger than their King, so we opted for two beds since we wan...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ccinCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni William Penn Hotel, responded to this review, 27 June 2012
Thank you for taking the time to share your experience at The Omni William Penn. We are glad you had a great stay but regret that a less than friendly attitude of one person detracted from your experience. We will provide a friendly reminder to our door team that a smile can go a long way! We are grateful for all of your kind words and we look forward to having you as our guest again soon.
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Cleveland, Ohio
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2012

hotel was lovely; lobby was beautiful and it was located well for walking all around downtown Pittsburgh. Food in the hotel was very good.

  • Stayed May 2012, travelled with family
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Helpful?
1 Thank Elinor2878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni William Penn Hotel, responded to this review, 27 June 2012
Thank you for your complimentary review of The Omni William Penn. We hope you will stay with us again soon.
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Gibsonia, Pennsylvania
Level 6 Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 June 2012

This beautiful "grand" hotel is in downtown Pittsburgh and is in walking distance to many of Pittsburgh's attractions including PNC Park and the Theater district. Very friendly staff at the front desk and restaurant. The breakfast buffet was wonderful! Our room appeared to be newly renovated.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RZTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni William Penn Hotel, responded to this review, 27 June 2012
We are grateful for your kind words from your recent stay at The Omni William Penn. We did, in fact, just conclude a renovation and appreciate your positive feedback. It would be our pleasure to serve you again soon.
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Philadelphia, Pennsylvania
Level 4 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 June 2012

I know that sounds corny but the lobby really was nice, plenty of seating. Sartbucks off the lobby as well as a restaurant on the other side. My fiance and I stayed twice and both times were very nice. We were able to check in early and everyone was super friendly. The rooms were not the largest, but we had a great view and a nice flat screen tv. The closet was very spacious and had nice robes. Bathroom was a bit small but had a nice magnifiying mirror, great for seeing every pore on your face. This is close enough to walk to the ball park. We parked our car across the street. I would definitely stay here again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Kitty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni William Penn Hotel, responded to this review, 27 June 2012
We are delighted to read that you have enjoyed your stays at The Omni William Penn. Thank you for choosing us for your Pittsburgh accommodations and we look forward to your next visit.
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Chesterfield, New Jersey
Level 6 Contributor
200 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 11 June 2012

Hotel is in a good location with easy access to be able to walk to the stadiums as well hop in a cab for a short ride to carson street. I was blown away walking into the hotel the first time as it has a very dramatic entry with very high and ornate ceilings. You can tell that the hotel is from a different time when they used to be built with a ton of character. One of the bars is located to the side of the lobby and there are many other places to sit and enjoy drinks with the great ambiance. Overall our room was good with plenty of space and a large closet. My only complaints would be that the bathroom was a little on the small side as well as the bathroom door wouldn't lock, nothing major there though. Overall though I'd rate it as a really good option to stay in Pittsburgh, we were quite happy with it and we paid about $200 a night. There's an underground parking garage in the square in front of the hotel which you can park yourself rather than parking around $25 a day for the hotel valet. I spent less to park there myself for the weekend than we would have for one day with the valet.

Stayed June 2012, travelled as a couple
Helpful?
Thank brooksdj7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni William Penn Hotel, responded to this review, 27 June 2012
Thank you for your complimentary review of the Omni William Penn. We are glad you had a great stay and found everything you needed within close proximity of the hotel. If you return to Pittsburgh, we hope you will once again consider us for your accommodations!
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Atlanta, Georgia, USA
Level 6 Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 June 2012

My first time here, so the hotel architecture and lobby left me with low expectations for the hotel rooms, but I was pleasantly surprised! The rooms were generously sized with new furniture and nice touches in the bath. Staff was friendly, helpful and articulate. The hotel experienced some kind of water supply crisis during the afternoon, but it was quickly fixed and management had a written apology delivered to each room whether or not the occupant was inconvenienced, or even aware of the issue.

Room Tip: Rooms on higher level floors are close to the meeting rooms on the 17th floor.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank TDATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, 11 June 2012
Thank you for your complimentary review of The Omni William Penn. We are glad you enjoyed our newly renovated guest rooms and appreciate your understanding regarding the water outage. If you return to Pittsburgh, we hope you will allow us to once again provide you with a great stay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 June 2012

Despite having grown up in Pittsburgh, I didn't spend much time downtown and was unaware of how beautiful this hotel was. Built in the early 1900's, it has maintained the breathtaking architectural detail of the time, with ornate ceilings, woodwork, and chandeliers all over the hotel. They also recently updated all of their guest rooms, reflecting modern amenities but continuing with the more period-inspired charm.

We recently hosted our wedding at the hotel and had a wonderful experience with the planning staff, in particular Christine Z, who was so on top of things for us. Planning from out of town isn't the easiest thing, but she helped make sure that all the details were covered to our liking, and was somehow everywhere at once on the day of the event. She was also great coordinating with other vendors as needed. We got tons of compliments on the food, the staff, the facilities, and the rooms. We also had looked at the renaissance, which also has a dramatic entryway, but the event spaces were not very interesting. At the omni we were able to use a really unique space in the "Bob and Dolores Hope room" for our 60 person wedding.

As New Yorkers, many of our guests saw this hotel as the "Waldorf Astoria" of Pittsburgh, and we totally agreed - but were thrilled to have access to those same luxuries at Midwest prices :). If you have the flexibility to stay outside of a starwood, Marriott, or Hilton chain hotel, and don't mind splurging just a bit, I think it would be hard to beat the charm, quality, location, and service of this hotel.

The restaurant's food was pretty tasty, we had both brunch and dinner there, and the dining room is gorgeous, however the service is often inelegant in comparison -- servers aren't unfriendly by any means, but the waitstaff seemed just as likely to be in Eat'n'park. Maybe that's the juxtaposition of the elegant omni hotel with the steel town friendliness and informalities of Pittsburgh, perhaps it's intentional, but it seems that the service could be refined for how gorgeous the dining facilities are.

In any case, definitely recommend staying here, and holding special events here.

Room Tip: The rooms are all different shapes and sizes, as the hotel layout has changed over the decades (orig...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CKHNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, 11 June 2012
Congratulations again and thank you for allowing us to be a part of your special day! We are thrilled to read that Christine was there for you every step of the way and we look forward to sharing your compliments with her. We are so fortunate to have such a unique and beautiful property and thank you for recommending us on TripAdvisor
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Additional Information about Omni William Penn Hotel

Property: Omni William Penn Hotel
Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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