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“Excellent location, great rooms, pricey for a reason”

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Omni William Penn Hotel
Ranked #5 of 71 Hotels in Pittsburgh
Certificate of Excellence
Santa Fe, New Mexico
Level 5 Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Excellent location, great rooms, pricey for a reason”
Reviewed 17 June 2014

This hotel is on the pricey side but the location is great, close to all the great restaurants and a 5 min walk from the Convention Center. The rooms are big and very accommodating. The staff are very helpful, courteous, and prompt.

I was there for business and I thoroughly enjoyed my stay at Omni. Highly recommended.

  • Stayed November 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahghis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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New Hampshire
Level 6 Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 June 2014

Great place with lots of amenities and quiet.

Parking at city garage is fairly easy and cost us $5 per day so valet parking seems a bit pricey at $29 per day.
Fitness center is very good and has yoga mat.

Staff is friendly and attentive.

We were at a family affair that fed us a lot so we just had the courtesy morning beverage, which came with a small muffin, gratis.

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank nhdrjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

We stayed the weekend in Pittsburgh at the Omni Hotel. It's a wonderful hotel. We parked our car in the garage across the street. We didn't need it the whole weekend since everything is in walking distance from the hotel. There are many restaurants, shopping, theaters and museums all close by.

The rooms are spacious, clean and comfortable. The elevators are super fast so there is no waiting if you are on the upper floors. The service is top notch.

Will definitely stay there again.

  • Stayed June 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank elle123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

Shabby rooms. Average service. small gym. this hotel is actively used for my business travel due to its convenient location to my office in Pittsburgh. However it is in need of a "face lift" and should rennovate its gym.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Regina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, 24 June 2014
Thank you for your review and we regret that you didn't have a better experience. We do appreciate that you took the time to speak with us directly and we look forward to a future opportunity to provide you with a stay that exceeds all of your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

Always enjoy staying at this beautiful "grande dame." Excellent, updated, rooms and unfailingly polite staff. A wonderful history (including the recently discovered Speakeasy) which makes the Wm Penn a clear choice over the cold, anonymous modern downtown chains.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Michael A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

I travel quite a bit for both work and pleasure, and have rarely found a hotel that was worth actually writing a review about. The William Penn hotel is an amazing place. It is beautiful inside and the staff were absolutely great. I am fairly low maintenance and do not require allot, but all of the interactions with the staff were great and the were very accommodating. I forgot my cell phone charger, and they were kind enough to charge my phone for me. We also had a wardrobe malfunction that required a safety pin and they staff were able to find and bring us a sewing kit with a safety pin inside. The location is quite central and within walking distance to all activities that are in the Downtown Pittsburgh area. The room itself is on the small side but had all of the necessities and is very nicely decorated and maintained. I was not offered nor did we receive any turn down service or receive and bottled water (or extras and don't know if you have to be a frequent member of their loyalty club or not) that was mentioned in other reviews, but again not requiring allot was not an issue for me. I would recommend this hotel to anyone and will definitely stay at this location again in the future.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imprepared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont WV
1 review
Reviewed 16 June 2014

From beginning to end, everything at the hotel exceeded our expectations. We would recommend this hotel for business or pleasure. Great staff attended to every need. Old style charm with new style amenities.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Philip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni William Penn Hotel

Property: Omni William Penn Hotel
Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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