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“Great hotel, friendly staff, wonderful rooms!”

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Omni William Penn Hotel
Ranked #5 of 70 Hotels in Pittsburgh
Certificate of Excellence
NC
Level Contributor
136 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great hotel, friendly staff, wonderful rooms!”
Reviewed 16 July 2014

Olivia was especially helpful at the front desk. We were interested in the riding the nearest incline and she drew out a map and offered suggestions. Be sure and visit the park in front of the hotel, it is beautiful! Food at the hotel is so so. I would find another place to eat but everything else is great.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank fairytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,865 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (384)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
Hendersonville, United States
1 review
Reviewed 16 July 2014

We booked the Royalty Package; had a wonderful experience. The hotel staff is friendly, knowledgeable and courteous. The concierge helped us get a tour of Pittsburgh. We loved everything about the hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleming, United States
1 review
Reviewed 16 July 2014

The hotel is very old and needs some updates. I did not locate a handicap ramp nor was I directed towards one as the doorman didn't even speak to me upon arrival or departure. I had to hail my own cab. Upon entering my room there was a personalized note waiting for me welcoming me to the hotel. It was on the nightstand with a bottle of water. The bottle of water was the best water I have ever had in my life. Unfortunately it costs $4.50 a bottle, but it was refreshing. I was in the process of moving my child move into his college dorm and had to stay in town for the Freshman orientation. I expect that I will have other times when I will have to stay in the city overnight again and will definately stay at the William Penn Omni Hotel again. Hopefully the minor issues will be resolved by that time.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Betsy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower Mound, Texas
Level Contributor
89 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 July 2014

June 26, 2014 stay. One-night only, but very enjoyable. Pet friendly (city parks on the front and rear sides of the hotel for stretching the four-legged companion). Spouse loved small features such as motion-detecting night lighting, make-up mirror and historic touches that have been retained in the room. The room (1537) came with a surprise touch, allowing listening to the fireworks echoing through the downtown canyons of the post-game fireworks across the Allegheny at PNC Park.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank sheeshman_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, United States
1 review
Reviewed 15 July 2014

Stayed for a family wedding in a room that was part of the package. Hotel staff was super friendly and everyone interacting with our family (which I loved). They brought cookies and milk daily which our toddler and 4 year old loved. High noon tea was fantastic and recommended

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo, United States
2 reviews
Reviewed 15 July 2014

Beautiful hotel steeped in the elegance of the past but with modern amenities. Extremely courteous and friendly staff who alway make you feel welcome. Great location centrally located. I love this place. And oh, they have the orginal Lawrence Welk bubble machine on display (for those that remember champange music)

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brookhaven, Pennsylvania
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2014

We were on the 14th floor facing the water fountain. Nice view, spacious room. state of the art fitness center. We were there to see the Phillies play. Easy walk to Market Place where all the eateries/bars are. Easy walk to PNC Park.

Room Tip: Higher floors would be good for the view.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 872christined
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni William Penn Hotel

Property: Omni William Penn Hotel
Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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