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“Old World Charm”

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Omni William Penn Hotel
Ranked #7 of 72 Hotels in Pittsburgh
Certificate of Excellence
Reviewed 31 July 2014

Classic old world hotel in the heart of Pittsburg. Stayed one night to attend a wedding. Room was huge, and a bit sparse with furniture. Another family member had a renovated room and it was much nicer, you should request that. Most impressive was that the manager that was at the front desk when I checked in saw me leaving the next day and called me by name. Anytime a staff member remembers my name the next day, I find that impressive. Bed was very comfortable and the bright lights in the bathroom great. You must visit the Speakeasy downstairs, very cool.

Room Tip: Ask for renovated, not facing a brick wall.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Brad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,588 - 2,594 of 4,263 reviews

Reviewed 31 July 2014

Up to par with Omni Expectations. Staff was pleasant rooms were clean. Had a nice evening night cap at the Tap Room. Also convenient to have a Starbuck's in the hotel. If you are coming to Pittsburgh this hotel is located in the heart of downtown. Easy access to the cultural distract and many good restaurants.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Stayed for one night on a business trip and have to say the room was great, very comfortable and the hotel was in a great location. Was able to walk to Market Square for lunch and eat at the Tap room in the hotel, which was so good!!! The staff was friendly and attentive. I enjoyed this hotel and this city.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank 448jeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

The Omni William Penn is a delightful hotel in downtown Pittsburgh. This is my third visit and I will continue to come back. It is not your average hotel. The history, character, and ambience are enough to make you stare in awe at it's greatness! You could just sit in the lobby and admire the hotel! The guestrooms are large and grand as well. This will always be my #1 place to stay in Pittsburgh!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Roberta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Authorizing my company's credit card was a bit of an issue and caused me some time away from my business meeting to clear up. Otherwise, room was really nice. Nice view, comfy bed, nice towels and linens.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Grace G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Poor value for cost. No amenities to speak off. Billed extra for every little detail. Shredded towel in bath. Hotel ran out of stuff. Remote for TV not working when I checked in. Lots of little things -- nothing major. Problem was cummulative.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank Margot J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

The William Penn Omni is a beautiful facility. There is no question about that. When we arrived however, the front desk stated there was no king room available, which is what we had booked. We booked through a third party (Expedia) and were told they didn't have to honor that. I ended up calling Expedia and they offered me a $20 refund - OK better than nothing. We went to our room and found stains on the comforter. I took pictures and returned to the front desk. Lo and behold, coincidently a King room had just become available - yeah right. This was at 11:30 pm. We moved and our new room was just fine. We went to the speakeasy downstairs and the service there was fantastic as were the drinks. We stay at Omnis whenever possible and will most likely return to this one if we are in Pittsburgh. Our experience is not typical of an Omni hotel.

  • Stayed: June 2014, travelled as a couple
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Thank msbasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Price Range: £113 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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