We stayed at the William Penn Hotel on a 24-hour baseball trip with my adult daughter. The hotel is well located. It's an easy walk to PNC Park and is in a very busy and attractive business district neighborhood. Our rooms were nice and spacious. The bathrooms are small but well equipped with good showers.
This is a beautiful old hotel, and the gorgeous lobby and lower level ramble a bit. There are both a full-service Starbucks and a Bruegger's Bagels off the lobby. There's a former speakeasy bar on the lower level, but we couldn't find it, which seems oddly appropriate. My daughter used the fitness center and said it was better than average.
I did have a couple of issues. My daughter and I could clearly hear each other talking through the walls. The other thing was small, but notable. They usually have apples at the front desk. When we returned from the ballgame, we wanted one they were gone. The front desk staff had no idea where they were. I called room service and was put on hold briefly and then rep told me that someone would be coming up with apples free of charge. I was happy until the server came up, knocked on the door, scowled and pushed a bowl of apples at me, made no eye contact, and stalked away as soon as I'd taken hold of the bowl. Tips are nice but customer service is the point.
Other than those things, we enjoyed out stay, I would certainly consider this hotel next time I visit Pittsburgh.
- Official Description (provided by the hotel):
- This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Prestigia, TripOnline SA, Evoline ltd, 5viajes2012 S.L., HotelQuickly, Cancelon and getaroom.com so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Hotel Pittsburgh
- Omni Pittsburgh
- Pittsburgh Omni