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“Good stay, convenient location, quiet room, nice breakfast”

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Comfort Inn Pittston - Wilkes-Barre/Scranton Airport
Ranked #2 of 3 Hotels in Pittston
Reviewed 18 July 2014 via mobile

I stayed 7 nights this month with my young daughter while visiting family in the area. The room was very quiet considering how close it is to the highway. I didn't hear much noise from other rooms either. I was very satisfied with the free breakfast which included hot items- eggs and sausage in addition to 2 types of fresh pancakes (regular and alternating between blueberry and strawberry) plus fresh fruit, yogurt, cereal, juice etc. The breakfast staff there was very friendly and kept everything well stocked each morning. In the rooms the sink/vanity is separate from toilet/tub/ shower.. Making it easier to get ready in the morning while sharing the room with my daughter . Plenty of room on the vanity for all my toiletries. Bed was very comfortable and they offer both firm and soft pillows. Small fridge in room. Free Wi-fi worked great. Plus they have computer and printer in lobby. Close to restaurants and right next to a Walmart. Only 2 downsides for me... No pool- but if you are just staying here one night in transit it's not a big deal. The other is the lack of easily accessible outlets to charge the numerous electronic gadgets we all seem to have these days. They could recall use the lamps that have outlets built into them. Overall a great stay and would stay here again next time we are in town,

Stayed: July 2014
Thank CB1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza C, General Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton Airport, responded to this reviewResponded 21 July 2014

Thank you so much for a wonderful review! We are delighted that your stay at the Comfort Inn Pittston was a memorable one. It’s great to know that you found our rooms peaceful and that our team made a good impression on you. We will be looking forward to welcome you back on your next trip to Pittston in the future!

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Reviews (169)
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150 - 156 of 169 reviews

Reviewed 17 July 2014

My family stayed at this hotel while attending the 2014 Keep Seeking God's Kingdom Regional Convention of Jehovah's Witnesses at the Mohegan Sun Arena. The staff was very nice and made our stay at the hotel very enjoyable. We had a delicious hot breakfast to start our day. The location was great for shopping and dining out and the view/scenery was beautiful. If the chance presents itself again, this would be our hotel of choice.

  • Stayed: June 2014, travelled with family
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Thank Queenlaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza C, General Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton Airport, responded to this reviewResponded 21 July 2014

Thank you for taking the time to write about the Comfort Inn Pittston. Your review is truly appreciated. Guests LOVE our complimentary hot Breakfast Buffet, served deliciously each morning! The Comfort Inn brand is certainly a great value. We are also pleased to hear that our staff provided you with a friendly and helpful experience. We look forward to you returning to the hotel next summer for the 2015 Keep Seeking God's Kingdom Regional Convention of Jehovah's Witnesses . Happy Travels!

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Reviewed 13 July 2014

I travel with my golden retriever so finding a pet friendly clean hotel is a bit of a challenge. This place fit the bill ! I was very relieved to find the front desk staff and the room both very good. The room was much better than I expected at a great price. There is a 15.00 surcharge for the dog and a 10.00 "hotel fee", but all in all worth the money. Will stay here again! Clean and good location, but a little tricky to find right off the highway.

Room Tip: Good choice for travelers with pets! I was on the third floor, but no problem with getting the elev...
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  • Stayed: July 2014, travelled solo
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Thank Jeannie1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eliza C, General Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton Airport, responded to this reviewResponded 17 July 2014

Dear Guest,

I want to thank you for taking the time to write a review for the Comfort Inn in Pittston, PA. I see that that the accommodations and service were to your liking, as complete satisfaction is our goal at Comfort Inn. My staff would love to have the pleasure of seeing you as a regular guest and are looking forward to your next visit. Thank you again for your kind review!

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Reviewed 30 June 2014

This hotel seems to lack the necessary routine maintenance required. Check-in was routine. On the 5th floor hallway we found a wash cloth on the floor (it remained there until we checked out the next day). The first impression of our room (509) was okay. Then we noticed that the clock radio was sitting on the desk and was unplugged and the security cable hanging unattached. Although we didn't particularly need the clock, we thought we ought to plug it in and set it on one of the two night tables. No way. The two night table lights and a third floor light used the two receptacles on that side of the room. So we thought it had to go on the desk where we found it. But the desk light, microwave, and refrigerator used all of the available receptables there. We laughed a bit and forgot the clock radio. Then one of us went into the bathroom and found only one power switch that operated both the light and the vent fan. The vent fan sounded like a small plane taking off. Since leaving the bathroom door open provided enough light to use the toilet, and we were only spending one night, we did not call for maintenance but reported it upon our departure. The shower curtain rod was too low for the curtain and/or it had fallen down at some point. About 6-8 inches of the curtain lays in the bottom of the tub when showering.
Although we had hot water when we needed it, there were signs posted in the halls and elevator asking travelers for patience while they did maintenance on the hot water. The signs remained there through the evening and the next morning. Several elevator button lights were also out so we did not know if the elevator was properly summoned at times. The elevator floors were not very clean either. Hey the bed and pillows were great and the A/C worked and was fairly quiet although there was some condensation moisture on the carpet near the unit. All in all, for one night it was okay, but the hotel did not leave us with a good impression. Maybe a new manager is needed.

  • Stayed: June 2014, travelled with family
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Thank Bob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We stayed here on our way to New England on Choice Hotel points. We were glad we did. We were very tired after a long day driving, and the jacuzzi suite was very welcoming. We were even allowed an extra hour before checkout in the morning, as a Choice Gold Points member.. Standard breakfast and WiFi was acceptable. We would stay here again. Decent location off interstate. Seemed to be a safe location in a shopping center. Confortable beds and room. Reasonably quite considering nearnes to interstate and road construction going on. Very friendly staff.

Room Tip: I would get a room on the back for quiet--but our room was fine even though it was on the front.
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  • Stayed: June 2014, travelled as a couple
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Thank kgilbert78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Heading to Vermont when Subaru's instrument panel lit up like a pinball machine. Found nearest Subie dealership and looked for nearest motel since it was after close of business. Very clean property, very nice staff, and wonderful young lady (Diane) working the breakfast bar. My bill on-line was $88 but when I checked out it was only $78! Brought it to their attention (karma) and they said $78 it was....great value. Easy to access from I 81 and fast food resturants were nearby. Good parking and good outdoor lighting. Felt safe. Property was purchased by new owner in sept of last year and he is spending a lot to refurbish.

Recommend.

  • Stayed: June 2014, travelled with family
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Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa A, Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton Airport, responded to this reviewResponded 22 June 2014

Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

I will be sure to pass along your compliments to Diane.We hope to see you again soon!

Sincerely,

Vanessa Alessi-Sourbeck
Property Manager
Comfort Inn, Pittston
570-655-1234

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Reviewed 10 June 2014

What a makeover!! Always stay here on race weekend and WOW!, the place, the staff, and the management are a million times better than they have ever been in 10 years. Jessica, the girl at the front desk was so friendly and polite and made us feel at home during check-in. The new manager they have, Vanessa, made us feel like family and went out of her way to help us, plus she gave us a travel snack bag on our way out which was a pleasant surprise. Breakfast was amazing!!! The selection and quality of food is not what you usually get at hotels. We went down early and the attendant Diane was a pleasure to meet and as early as it was, always had a smile on her face. Can not wait to come back for the next race! The new owner should be proud of what this place has become.

  • Stayed: June 2014, travelled as a couple
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Thank Shirley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa A, Manager at Comfort Inn Pittston - Wilkes-Barre/Scranton Airport, responded to this reviewResponded 22 June 2014

Dear Valued Guest,

Thank you for taking the time to review your most recent stay with us. On behalf of the staff, as well as myself, we are pleased that your experience was such a good one. We value your feedback and appreciate that your a returning guest. I will let Diane and Jessica know the wonderful comments you have left for them.

We look forward to seeing you soon!

Vanessa Alessi-Sourbeck
Manager

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Additional Information about Comfort Inn Pittston - Wilkes-Barre/Scranton Airport

Address: 400 Route 315 Hwy, Pittston, PA 18640-3912 (Formerly Americas Best Value Inn)
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Pittston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Pittston
Price Range: £42 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Pittston - Wilkes-Barre/Scranton Airport 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Comfort Inn Pittston—Wilkes-Barre/Scranton Airport hotel in Pittston will get you rested and ready for anything. We’re merely minutes away from the Mohegan Sun Casino. You’ll find plenty of other sites and activities to explore near our leisure hotel in Pittston, some of which include: Mohegan Sun Arena, PNC Field, Anthracite Heritage Museum, University of Scranton, and Marywood University Visitors can also easily get to the Wilkes-Barre/Scranton International Airport. Our pet-friendly Pittston hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi, Free airport transportation, Fitness center, Business center, Guest laundry facilities Get going with a great breakfast. Start your trip to Pittston with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Inviting guest rooms are furnished with flat-screen TVs, desks, microwaves, coffee makers, hair dryers, irons and ironing boards. Select rooms include sofa sleepers. Create your perfect stay at the Comfort Inn Pittston—Wilkes-Barre/Scranton Airport. This Pittston hotel offers comfortable rooms with all the amenities you can count on. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Americas Best Value Inn & Suites-Pittston/Scranton Hotel Pittston
Americas Best Value Inn And Suites-Pittston/Scranton
Pittston Quality Inn
Quality Inn Pittston

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