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Courtyard by Marriott Philadelphia Plymouth Meeting
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Reviews (217)
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112 - 117 of 217 reviews
Reviewed 17 July 2014 via mobile

stayed here 7/11 to 7/14. the staff was helpful and pleasant from the front desk to the bar/eatery. room was above average. place was filled with kids and parents attending lacrosse tournament which led to some additional noise, but the staff did their best to keep kids to the 10 pm quiet time I was warned about at check in. note: drunk parents were more of a problem than the kids. prices at the bar/eatery were higher than expected. location is great, across from a mall and close to highway to Philly.

Stayed: July 2014
1  Thank d m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary M, Manager at Courtyard by Marriott Philadelphia Plymouth Meeting, responded to this reviewResponded 23 July 2014

Thank you for sharing your experiences of your recent trip to our hotel. We are very pleased our staff made you feel welcome. As you mentioned, all our guest roms are newly renovated and provide our guests with the comfort they expect from Courtyard by Marriott. We do appologise for the noise level over the weekend. Our staff do their best to inform all our guests about the quiet time and have been enforcing it to make all our guests more comfatable.

We look forward to having you again if you are ever in the area.

Thank you,

Rosemary - AGM

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Reviewed 29 May 2014 via mobile

Everyone made us feel so welcomed! The room was recently renovated ... nicely furnished and accessorized!
All Courtyards now have a Bistro in the lobby where you can eat and drink breakfast, dinner and snacks. A very enjoyable stay!

  • Stayed: May 2014
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2  Thank QuietResort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHLCY Hotel Man... M, General Manager at Courtyard by Marriott Philadelphia Plymouth Meeting, responded to this reviewResponded 30 May 2014

Thank you for sharing your experiences of your recent trip to our hotel. We are very pleased you had an enjoyable stay with us and that our staff made you feel welcome. As you mentioned, all our guest roms are newly renovated and provide our guests with the comfort they expect from Courtyard by Marriott.

Thank you again for staying with us while visiting Plymouth Meeting.

Regards,
ESB, General Manager

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Reviewed 28 May 2014

We usually stay at Marriotts, this was not a favorite. The dinner/bar area was very unattractive. The website listed a restaurant for breakfast and dinner only. Actually, we find having lunch at the hotel the most convenient. The meals were made in a toaster oven and microwave. Also, our first room was filled with stink bugs. They moved us to another room and no bugs were apparent. The indoor pool had a film on it so would not go in nor would I allow my daughter and the hot tub while bubbling was out of service. I am a silver rewards member and would not stay here again. The staff, as usual, at the Marriott was wonderful. Also, the coffee in the lobby before the "restaurant" opened was gratefully Starbucks, it was not free which was a surprise. Most Marriotts at least have free coffee early in the morning.

Room Tip: Don;'t sleep in 201
  • Stayed: May 2014, travelled with family
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2  Thank MC1457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHLCY Hotel Man... M, General Manager at Courtyard by Marriott Philadelphia Plymouth Meeting, responded to this reviewResponded 29 May 2014

Thank you for your review of our hotel. We appreciate your feedback as we share it with our team to develop ways to improve future guests' stay at our hotel. We do apologize our Bistro restaurant did not meet your needs and thank you for recognizing our staff for their Marriott service.

Regards,
ESB, General Manager

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Reviewed 28 May 2014

Deb and I arrived around 8:30 friday night (5/23) ...after a long drive in holiday traffic. Looking forward to going to a lounge for a few drinks after check-in. We were unpleasantly surprised that the check-in area, lounge, lobby,pool etc were all in the same area in an acoustically vibrant area and it seemed as if there were about 100+ kids running around, making all sorts of noise, commandeering the tables and making the check-in process unpleasant. Seems as if there was a soccer tournament in town. After checking in we settled in a bit, went back down to the lounge area and thankfully 95% of the kids were no longer there. Had a really pleasant remainder of the evening meeting the employees of the hotel ...including Kristen, Elliott and Nick, as well as others whose names I have forgotten.
I am giving the hotel a 5 because the employees were very accomodating and pleasant to be with in all regards. I have 2 cons about the hotel. One, is the fact that check-in, lounge, childrens area etc all share the same basement style non-acoustically corrected area and it is vibrant down there for sure. Second is the fact you can not walk to any other restaurants, etc. The location is in the middle of an office park. Not close-enough to any amenities to allow people to easily walk to.
The kids were a nuisance the entire weekend but not much the hotel could do about that. In fact they had invaded the pool area so much the pool had to be shut down on the only day Deb and I wanted to use it. Not sure what happened but appeared to be a filtering issue.
Despite these minor glitches it was all Made up by the fact the hotel staff was #1!

Room Tip: Ask for a room with a balcony overlooking the courtyard
  • Stayed: May 2014, travelled as a couple
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1  Thank Allen_from_Ghent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHLCY Hotel Man... M, General Manager at Courtyard by Marriott Philadelphia Plymouth Meeting, responded to this reviewResponded 29 May 2014

Thank you for sharing your experiences of your visit to our hotel recently. We appreciate you candid feedback. We do apologize for the any inconveniences that the sports teams may have hampered with your visit. In addition, we will be sure to your share your wonderful feedback with Kristen, Elliott and Nick and recognize them for their personalized service.

Thank you again for you patronage to our hotel.

Regards,
ESB, General Manager

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Reviewed 11 May 2014

I was going to be at the Courtyard for the last two weeks of my assignment. This particular property has been through upgrades that seem like Marriott applied it to all its Courtyard properties. The sofa seemed identical to the one I got at the Courtyard in Princeton so it felt like déjà vu.

Given this, I think you can expect pretty much the same decor, breakfast options, etc. for any Courtyard in the U.S. I had some long work hours so I did not get time to experience the gym. I can say it is the very basics in a small place (i.e. two treadmills and an elliptical machine). The bed was excellent and practically no noise, which worked out great as sleep came only for a few precious hours.

The location was good as it is close to several eating spots and the mall.

Considering the standard options, I think the price was a little high. However, not much leeway on the numbers as the price range seems consistent for the northeast region. Definitely would return if needed

  • Stayed: May 2014, travelled on business
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Thank Chillinathtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHLCY Hotel Man... M, General Manager at Courtyard by Marriott Philadelphia Plymouth Meeting, responded to this reviewResponded 12 May 2014

Thank you for your feedback concerning your recent visit to our hotel. Yes, we are currently renovating all our guest rooms, including mattresses and box springs, to the most current decor package the Marriott offers for the Courtyard brand. This is a completely new look for the Brand as it was rolled out in the past six month.
We are glad your enjoyed our location to the mall which has a great selection of dining establishment.

Thank you again for your feedback and we look forward to your return should your travels bring you back to Plymouth Meeting.

Regards,
ESB, General Manager

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