Having read reviews was looking forward to staying here for the weekend. Arrived late fri night, Rebecca at front desk was lovely. Got to the room and there was garbage in the waste paper baskets, a layer of dust on every surface, spots on faucets in bathroom... Had obviously not been touched during cleaning... Back of bathroom door was disgusting. Was too tired to call down and just went to sleep. Called front desk this morning, explained the state of the room and was very nice about it... Saying I thought housekeeping should be aware. Didn't want to be moved, didn't want a refund. Nothing. Just letting them know room was dirty. Leave for the morning, come back, beds were made, garbage was taken... Bathroom sink not touched again by housekeeping, layer of dust still everywhere. Will not complain again and will stay our night tonight... But will obviously never return and advise others the same. For the price one would at least expect a decent level of housekeeping. Seems to be too much to ask for.
- Official Description (provided by the hotel):
- Our beautiful mountaintop location offers an 18 hole championship golf course, fitness center, indoor and outdoor pools, state-of-the-art Spa, Riding Stables and various dining options. Just minutes from area attractions; casino, waterpark, skiing, outlet shopping and more! ... more less
- Reservation Options:
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- Also Known As:
- The Inn At Pocono Manor Hotel Pocono Manor
- Hotel Pocono Manor