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“Extraordinary Weekend”

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Pocono Manor Resort & Spa
Ranked #2 of 2 Hotels in Pocono Manor
Harleysville, Pennsylvania
1 review
“Extraordinary Weekend”
Reviewed 15 February 2011

This past weekend was absolutely incredible. Every employee we encountered was friendly and accommodating. The room was spacious and very clean. There was just so much to do while we were there with the kids. I wish we could have stayed a week. We went dog sledding, snow mobiling, swimming, shopping at the great outlets, watched a movie at the hotel's theatre room. It was very relaxing. My wife even got some alone time at the on site spa while I took the kids on a horse and carriage ride. WE CAN"T WAIT TO GO BACK!!!!

  • Stayed February 2011, travelled on business
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Helpful?
Thank DAPJLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 21 February 2011
Thank you for sharing your experience with Trip Advisor followers. We are thrilled that you enjoyed your stay. We hope you will visit again soon and enjoy the many SPring and Summer activities available.
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1,413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
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English first
East Brunswick, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2011

We were greeted by a Christsmas poo. We wanted to get away for Christmas due to a recent death in the family. We chose the Inn at Pocono Manor because it is one place that excepted dogs. Upon arrival we went to the part of the hotel that allows dogs. The room was not clean and there was poo stain in the toilet, which my dad thought at first it was rust. It was shabby, unclean and the TV looked like it was from 1950's. My father stayed in the main hotel. There was a booger and some other random crusty things in his bed which were supposed to be clean sheets. We did contact the front desk and they did csend someone to clean the poo. We checked out after one night.

  • Stayed December 2010
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Helpful?
2 Thank jly012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 14 February 2011
I have been with The Manor for 3 years. Never had I needed to response to a review such as yours and I am at a loss for words. I certainly would rather not repeat some of your words that were used so often in your statement. In our Spruce Lodge, some of the commodes do have rust stains (its the mountain water that is high in iron). We have our own in-house laundry and every checked out room is thoroughly cleaned with sheets and towels laundered at excessive high temperatures and strong (eco- friendly) detergents. However, should concerns arise, we do have a Manager on Duty who would have been glad to assist. We pride ourselves on cleanliness and if you visited with us when we were less than our best, I apologize.
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Travellers are raving about these Pocono Manor hotels

Lititz, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2011

I traveled to this wonderful hotel in August with my wife and 2 friends.From the minute we got here, you couldn't ask for better service. A nice young man named Craig or Greg (sorry Craig or Greg) greeted us at the door introduced himself as a GM and escorted us to our room. He made us feel very welcome. He explained all of the amenities, where to go where to eat, he really went above and beyond for us. From my wife and I we say thank you Craig or Greg.
The rest of the staff was just as nice. Very eager to please. My wife and the fiance of my friend enjoyed a spa - it was a great experience!
I highly recommend the Inn at Pocono Manor for your next trip to the Poconos. We will definitely be back!

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank JoeBrody112203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 10 February 2011
Thank you so much for visiting the Inn at Pocono Manor and sharing your experience. We are thrilled you enjoyed your stay. We hope you will return soon as I know you will be quite pleased with our beautiful renovations!
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Philadelphia, Pennsylvania
1 review
Reviewed 5 February 2011

We came on a trip with a large group of people expecting to have a great time. We came in and the lobby was nice but once we got to our tiny and smelly room, all hell broke loose. You could hear all of the neighbors conversations and the bed was extremely hard and the cots had sand in them. The sheets smelled disgusting and the shades were clashing. The next morning we asked the front desk to call up the maid service. An hour later, no maid. We returned to the front desk and told the lady once again. 3 hours later, still no maid. When we came back to our room it had a horrible stench which was their "air freshner". The maids left and our room was still not clean. We had a man who worked in the hotel bring us new towels and we had to change the sheets. NEVER STAYING IN THIS DISGUSTING HOTEL EVER AGAIN.

  • Stayed February 2011
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Helpful?
Thank maixbaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swedesboro, New Jersey
1 review
Reviewed 25 January 2011

Lisa Green helped get us accomodations so that we could have seperate rooms some what away from each other but still had a common area for us to all hang out together. We enjoyed our stay there and thought it was pretty room as well. I also appreciated the small store that they had because someone in the group forgot their deodorant so that was convienent to have. We also plan on going back this year.

  • Stayed March 2010
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Helpful?
Thank mandyburke86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 1 February 2011
Thank you for visiting with us and sharing your experience. I will pass along your thanks to Lisa. We look forward to your return and am sure you will love our renovations as much as we do!
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Easthampton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2011

We stayed at the Inn at Pocono Manor with our sons and extended family. The first day we were there I said to my husband "can you believe how much we did and what was great is that we did it mostly outdoors and the kids loved it" Our boys loved it. We iceskated, snowshoed, snowmobiled, went on a horse drawn sleigh ride, went sledding, swam in the indoor pool, used the nautilus equipment, I even got my 2.5 mile run in twice. My husband and I even went shooting. We also stuck our heads into the movie theatre and caught the end of a movie. The spa is also beautiful and we even hit the outlets nearby. Great Habachi restaurant nearby too! If you go get a package with the breakfast buffet. What a spread and the dining area is so wonderful to eat in surrounded by windows looking out...and morning sun looking in!
A lot of charm... Will definitely go back. Staff were friendly. A variety of different rooms too.

  • Stayed January 2011, travelled with family
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Helpful?
2 Thank Gueto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 21 January 2011
Thank you for sharing your experience. I am so glad you had such a good time; sounds like you were very busy enjoying our on-site activities. I do hope you will visit with us again soon.
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New York, NY
2 reviews
Reviewed 19 January 2011

Can't express how much fun I just had here. Camelback and a casino a shuttle ride away, amazing spa on premise, and enoungh to do on a weekend to keep my girlfriend and I completely entertained. Must reccomend the skeet shooting and snow mobiles, although I think my girlfriend was most impressed by the horses and snow dogs. Staff is friendly and helpfull, food is great, and the atmosphere is relaxed. I see most people complaining about the buildings being old... get real this is a hotel that has been around for a century, if you want heated marble floors and the size of the tv in your room means something to you, feel free to stay in Manhattan. If you like beautiful, historic scenery, the outdoors and escaping the city, this is the place for you.

  • Stayed January 2011, travelled as a couple
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Helpful?
Thank bumblebeehunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtPMI, Manager at Pocono Manor Resort & Spa, responded to this review, 24 January 2011
Thank you so very much for staying with us and sharing your experience with Trip Advisor users. I am happy that you were able to enjoy some of our activities and that you appreciate our historic nature. I hope your schedule will allow you to visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pocono Manor Resort & Spa

Property: Pocono Manor Resort & Spa
Address: 1 Manor Dr, Pocono Manor, PA 18349-9800 (Formerly Inn at Pocono Manor)
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Pocono Manor
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pocono Manor Resort & Spa 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Our beautiful mountaintop location offers an 18 hole championship golf course, fitness center, indoor and outdoor pools, state-of-the-art Spa, Riding Stables and various dining options. Just minutes from area attractions; casino, waterpark, skiing, outlet shopping and more! ... more   less 
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Also Known As:
The Inn At Pocono Manor Hotel Pocono Manor
Hotel Pocono Manor

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