We reserved three rooms for family going to a graduation. Apparently everyone else was going to graduations as well. The hotel was completely booked....and while it was crowded....customer service was awesome. We were treated as if we were the only guests there. During breakfast the two mornings,people were sitting in the lobby for lack of space but the hostesses, Mary and Roza, who worked solo in the dining area, never skipped a beat when it came to quality and quantity. They were amazing, attentive and courteous. They kept the customers happy! I had a few problems with room keys, checkouts and took those to the front desk staff: Jen, Liz, Shaun, F.D. and finally to Roxanne Robinson, the MG. Couldn't have asked for better service...with a courteous and friendly smile. I had to get their names because people dont experience this total commitment to excellence. From the moment all ten family members arrived to the time we left...excellent, exemplary, service from the bottom up. Wow!
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- Also Known As:
- Comfort Inn & Suites Pottstown Hotel Pottstown
- Comfort Inn And Suites Pottstown
- Comfort Inn Pottstown
- Pottstown Comfort Inn