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“Clean, good value”

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Best Western Plus Reading Inn & Suites
Ranked #3 of 10 Hotels in Reading
Certificate of Excellence
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean, good value”
Reviewed 20 July 2014 via mobile

Overall the hotel was very clean. Staff was very friendly. Continental breakfast was crowded and not worth the wait. Lookout for $1.00 safe charge on bill at checkout. Hotel is automatically charging for use of safe weather you use it or not.

Stayed July 2014, travelled with family
Helpful?
Thank adevi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAGAR S, Owner at Best Western Plus Reading Inn & Suites, responded to this review, 6 August 2014
Dear Valued Guest,

Thank you for sharing feedback about your experience. We apologize about our crowded breakfast room. Our breakfast team has been utilizing the adjacent conference room as an overflow set up to ensure our guests have adequate seating. We are also considering expanding our breakfast room.

With regards to the safe, we will gladly take off the charge if you do not utilize it. At check-in, your registration card is disclosing the fee as well so you are aware of it. If the safe charge was not refunded to you, please contact us directly at 610-777-7888 and a member of my team will take care of this for you.

My team and I look forward to accommodating you again.

Yours in Hospitality,

Sagar Shah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
smithfield, United States
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2014

last minute stopover to visit Lancaster, pa, had never stayed here but it had a good internet rate and the website pictures looked good so I booked it and was pleasantly surprised. The property was right off the highway and was clean, there are plenty of restaurants close by and a few minutes from Lancaster. The room was very spacious and clean. Only problem was the Ice machine did not work on our floor, other than that no problems. The pool looked inviting but I did not get in, to tired.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, New Jersey
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 July 2014

Stayed here with my husband on Saturday night! (Although the Staff was GREAT!) the place was awful! The pool had not been cleaned, lots of yucky stuff floating in it! We couldn't go in!! The AC was old, and noisy and the air was not crisp and clean. I go terribly sick Saturday night, we think was the poor air quality. Select another place to stay!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank CandyPam55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesapeake Beach, Maryland
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

We always stay at this hotel when we go to Maple Grove Raceway for the Super Chevy Event. It is very clean and convenient to the track. Plus it is reasonable priced. I would recommend it to anyone visiting the Reading PA area.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 359brucee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2014

Spacious room, very clean, nicely-updated furnishings. We had requested a crib when we booked online, and it was already waiting for us in the room, which is rare. Very reasonable price - we stayed here for our Dutch Wonderland trip (in Lancaster), and the money we saved made the extra travel time well worth it. We saved $200 for a 2-night stay, which paid for Dutch Wonderland tickets for the whole family, plus gas! My only minor complaint is that breakfast is very crowded. There is only one small entrance into the breakfast area, and it is right where people line up for the food. It would be better to open up that entire seating area so that people can come and go more easily.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank visitor112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, United States
1 review
Reviewed 8 July 2014

Lobby was immaculate! Loved the café/dining area. Wish it could accommodate more guests. The only issue I had with the room was the leaky faucets in the sink and tub. The handle had to be turned just right in order for the water to shut off. Also, a DVD player would have been a nice touch :) I would definitely stay at this hotel again.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Hilary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freehold, New Jersey
Level 6 Contributor
166 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 July 2014

This hotel used to be a Days Inn. It became a Best Western a few years ago. They did a great job of refurbishing. The carpet looks brand new, the furniture is all done with marble tops. We were very pleased. They also serve a continental breakfast but we chose to eat at the diner next door. That was not a great move but hey, you can't pick all winners all of the time. We highly recommend this hotel any time you are heading for the Reading or Adamstown areas.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom_and_Jo_Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Reading Inn & Suites

Property: Best Western Plus Reading Inn & Suites
Address: 2299 Lancaster Pike, Reading, PA 19607 (Formerly Shillington Inn)
Phone Number:
Region: United States > Pennsylvania > Reading
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Reading
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Reading Inn & Suites 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western Plus Reading Inn And Suites
Best Western Plus Reading Hotel Shillington
Best Western Shillington
Best Western Reading Hotel
Days Inn Reading
Days Inn Shillington Pa
Shillington Best Western

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