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“Great hotel”

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Holiday Inn Express Reading
Ranked #5 of 10 Hotels in Reading
Reviewed 28 July 2013

Great hotel for the price, we needed an affordable place to stay on our way to Philadelphia. The only thing I didn't care for was the breakfast...it was nothing but carbohydrates. The breakfast could use some ripe fresh fruit, yogurt, etc.
Otherwise, we had a great stay!

  • Stayed: July 2013
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Thank eheckman37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (103)
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55 - 61 of 104 reviews

Reviewed 16 July 2013

Checked in and was greeted by a VERY pleasant lady, Cindy. Got to our room & as soon as we opened the door the smell of mustiness and mildew was overwhelming. There was a beetle on the bed which we thought came into the room when my son stepped outside. I requested to change rooms and again it was no problem and we were quickly accommodated. Next room was warm but thermostat was at 75 so we reset it to cool down the room. This of course was taking a very long time. Although the room wasn't musty it certainly could have been fresher smelling. The room was damp, the personal papers we were working on felt damp. AND in this room there was a flying beetle that my husband whacked with a towel so I guess my son didn't bring in the 1st one. We are only staying here one night as we have business in Reading the following day. We have now whacked the 2nd bug..We will have more reasons to visit Reading but we will not return to this hotel. I guess we just were one of the unlucky visitors since it seems all other reviews are much more positive.

  • Stayed: July 2013, travelled with family
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3  Thank nomoney2yravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Reading, responded to this reviewResponded 31 July 2013

Dear nomoney2yravel,

Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable you did not enjoy your stay at our property. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2013 via mobile

Stood 2 nights for a wedding that we attended at the Fish Pond West. The staff upon check in & out were great. Very clean and quiet. Great location. We ate at the restaurant next door which was a little above average. We definitely would come back and recommend to stay here.

  • Stayed: June 2013
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1  Thank ewave1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

Great hotel! CLEAN is what is most important to us, Comfortable is also a biggie for us, we slept like babies, we checked in very late being that we were coming from a concert, they had our reservation on hold when I had called, and stated no worries, I had booked this trip on-line, reading other people's reviews very happy I did. We highly recommend this hotel. We will be back if ever in the area again.

  • Stayed: March 2013, travelled as a couple
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Thank jenmore65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

Stayed at this hotel for two nights in February. The hotel is located directly next to the Reading Airport, but noise was never an issue. The hotel is conveniently located within 2 - 3 miles of most area attractions. Our stay was pleasant, quiet and the hotel was very clean. The morning breakfast was above average as complimentary breakfasts go and offered a good variety of both hot and cold foods. Check in was simple. Check out was even easier. The Manager's Reception with free (yes, FREE) beer, wine or soda was and added weekday treat. The customer service was great and everything we needed, including a portable crib, was taken care of. Would've given it 5 stars if I felt the bed was a little more comfortable, but by no means was it uncomfortable either. Excellent job. Highly recommended. I would definitely stay here again if in the area.

Room Tip: Large suites are a good option for families. The room had a separate sink, dishes, plastic silverwa...
  • Stayed: February 2013, travelled with family
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Thank Cowac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2013 via mobile

After a long day of painting our house, we chose to stay at this hotel. Check in was easy, the room was very large with a microwave, fridge & coffee maker. Very cozy bed & clean shower. I love the easy check out option! The next morning we had a full hot breakfast in the cafe area. The nice man, Bill, who made sure breakfast was fresh & hot was very friendly. I would stay here again!

  • Stayed: January 2013
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Thank Jewels393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2012

I stayed here for four nights while visiting my sister in September. The hotel was on a nice, quiet road and even though it's located next to a small airport, I never heard any noise from it. The rooms were very clean and the overall comfort of the room was excellent. I enjoyed the hot breakfast each morning and have no complaints. I would stay here again.

  • Stayed: September 2012, travelled with family
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Thank 77pineapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Reading

Address: 2389 Bernville Rd, Reading, PA 19605-9400
Phone Number:
Region: United States > Pennsylvania > Reading
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Reading
Price Range: £81 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Reading 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Reading offers 70 spacious, beautifully decorated totally smoke free rooms and suites. Conveniently located at the Reading Regional Airport with easy access to shopping, dining, area businesses and corporate centers. Our friendly, service oriented staff will strive to exceed your expectations. King and queen Jacuzzi suites available. Extended stay suites available. Free local phone calls, free high-speed wireless Internet, free hot breakfast bar, free evening reception Mon - Thurs and also a free fitness center! All guest rooms feature a refrigerator, microwave, hair dryer, 2 two-line phones with data-port, coffee maker, iron & ironing board, 27' TV with free HBO. Suites also include sofa bed and bar sink. Interior corridors with elevator. Meeting room available for up to 40 people. Valet laundry available (weekdays). Complimentary coffee & tea 24 hrs. a day. Restaurant/bar within walking distance. Complimentary shuttle service available Mon through Fri. ... more   less 
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Also Known As:
Holiday Inn Express Reading Hotel Reading
Holiday Inn Reading
Reading Holiday Inn

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