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“Disugusting... Don't do it!” 1 of 5 bubbles
Review of Holiday Inn Express & Suites St Marys

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Holiday Inn Express & Suites St Marys
Ranked #3 of 3 Hotels in Saint Marys
Buffalo, NY
1 review
“Disugusting... Don't do it!”
1 of 5 bubbles Reviewed 15 October 2013

This hotel was one of the dirtiest places I have ever stayed. The mustiness hits you like a ton of bricks when you walk into your room, and the mold/mildew the lines the hotel room and bathroom walls made me sick to my stomach. Every single room in the area was booked or else I would have left. my friend was put in a smoking room against her will, bc even though it was booked non-smoking, it was all that was left when she arrived. I will never go back there- would rather take the chance of getting robbed and sleep in my car next time!
No one was at the desk any of the times I went there with a need. There were no rooms left with a microwave or fridge, even though I specifically requested one in my reservation because I knew I would be arriving with perishables. The attendant offered to store it in their employee fridge in the back, but there is no way I would leave anything back there out of my supervision, considering the state of the amenities I could actually inspect with my own eyes!

Room Tip: How to find a good room? Go to the next town!
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  • Stayed October 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    12
    22
    15
    13
    14
See reviews for
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18
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Shickshinny, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 September 2013

Stayed here 9/17/13. Very big hotel. Clean, quiet, friendly staff. Free continental breakfast and free USA Today newspaper. I booked a non-smoking room with 2 double beds plus a roll away cot.
I thought the room was going to be jammed. I was pleasantly surprised. The room was huge! Lots of room to move about without dodging beds or running into each other. Room & Bathroom were extremely clean. The hotel was full the night i was there but you would never know it because of noise. It was quiet, never even heard another toilet flush! The breakfast was presented nicely with the restocking of favorite items ongoing.Very easy to find and only 12 miles away from Benezette, PA where I visited to see the elk during mating season. No restaurant in the hotel but has a Pizza Hut in the parking lot. Loads of restaurants on the main highway in front of the hotel. Inside swimming pool & reasonably priced as well. I would recommend this hotel to anyone & everyone looking to stay in this area!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clevelandtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 28 July 2013

This hotel seems to get worse every time I’ve been a guest. From the outside it doesn’t look so bad, but that all stops once you step inside. The front desk clerk is about as friendly as a pile of rocks. Once you make your way over the cracked, damaged and un-even ceramic tiles in the lobby leading to the elevator, you step inside and any child would be able to see that the hotels mop and bucket must be broken or out of service. You enter your room and find extremely dated, dingy and damaged décor that have been around since the hotels opening. You take a one look at the Jacuzzi and decide you wouldn’t even wash your car tires in it, and step into a bathroom big enough for two small cats. All of this happens before you look up and see water stained, cracking and damaged ceilings. You turn on your old 25” CRT TV, what channels they do offer are fuzzy at best.

The only good things I can find to say about this hotel after multiple stays over the years, is its location and its breakfast.

The hotel is a complete disgrace to the Choice Hotels name.

There are a few choices of where to stay in St. Mary’s, do yourself a favor and choose to not stay here.

  • Stayed July 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank harliqu1n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Saint Marys hotels

Newport, Rhode Island
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 22 July 2013

Stay here at your own peril.

This was a very nice place SEVERAL years ago.

We stay(ed) annually ... NO more.

Dirty rooms and public spaces. Staff is hit or miss (some could care less about clients - one was very nice). If you smoke and forget your pack - you can stand in the hall and get a good drag.

This place in need of a MAJOR overhaul (facilities AND staff).

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 bubbles Reviewed 21 July 2013

Spent 2 nights over Memorial Day weekend. I found the hotel furnishings worn and tired. It is in dire need of updating and refreshing. Overpriced for the quality of the hotel. Staff were friendly. Breakfast buffet was good. Located off of the main road (Million Dollar Highway, Route 255). Pizza Hut and Wing Street next to the hotel.

  • Stayed May 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bankscottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review, 23 July 2013
We are very sorry for the worn and tired look. We are going to be undergoing an extensive renovation. We hope to better serve you in the future. We thank you for your feed back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innisfil, Canada
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 10 July 2013

AC, TV, beds were ok...but floor was damp and furniture was a run down and there is no laundry facility. Floor was damp...due to condensation according to hotel management. 2nd floor hall on the north side has a ridge in the middle of it...so much so that unsuspecting patrons could stub their toes on it.

Room Tip: Ask for a room with the view of the front of the hotel, which provides a decent view. Rooms on the...
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  • Stayed July 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ReinBig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
120 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 22 June 2013

We took a King Jacuzzi room on the 3rd floor. We were warned about the smoking rooms on the other end of the 3rd floor. However the minute you step out of the lift on the 3rd floor the stench of cigarettes is there, there was even a little hint of it in our room. We were forewarned when we booked the room, and checked it out before we decided to stay.
That said the room was clean and OK. The bathroom layout was a bit strange but the room was of a generous size, the airconditioning worked well, the room was quiet, it had a coffee maker but no refrigerator. The bed was comfortable. It had a shower over the bath. The price included breakfast. They had good scrambled eggs, the orange juice was fresh, you had a choice of bread for toast and could make waffles other choices were cereals, porridge, yogurt muffins and some other sweet things. There was a big free car park and you could walk to a Pizza Hut next door. We paid about $130 for the room, which was reasonable. Jacuzzi worked well!
The rooms are of an older style and could do with renovation. We were told that when they renovate the smoking rooms there will be no more smoking in the Motel.

Room Tip: Book the lower floors if the smell of cigarettes is a problem
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  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank mmcin719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites St Marys

Property: Holiday Inn Express & Suites St Marys
Address: 195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
Phone Number:
Region: United States > Pennsylvania > Saint Marys
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Saint Marys
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites St Marys 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Saint Marys Comfort Inn
Comfort Inn Saint Marys

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