My main problem is the relative unfriendliness of the staff. They give you the distinct impression that you're bothering them and wasting their time. Case in point: when I checked into my room, I discovered that the bed sheets were covered in dog or cat hair. When I complained at the front desk, they told me that they didn't have any housekeeping staff on duty "at that time" and that I would have to wait until the next morning. They also refused to check me into another room. I ended up walking into the laundry room and retrieving my own clean sheets--which I had to change myself. Also, even though required by Pennsylvania law to change the bed sheets every three days, that doesn't happen. I stayed here for 7 nights and the sheets were never changed once despite the fact that the rest of the room was straightened up.
One final point: Nothing was done about a loud guest screaming into his cell phone at 4 a.m. while walking up and down the halllway. Again, the front desk told me that "nothing can be done about that".
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- Also Known As:
- Saint Marys Comfort Inn
- Comfort Inn Saint Marys