• We arrived at the Great Wolf Lodge, Scotrun, PA, on Friday, December 6th around 5:30pm. It took us about 2 hours to get to Scotrun, PA, and 2 sections of traffic during our commute. Before arriving at the Great Wolf Lodge, we went to a meal and found McDonald's which was about 4.1 miles away from Scotrun, PA.
We found a strip mall that had Wal-Mart, Lowes, KFC and McDonalds and other stores. Nice to know when we return in a couple of years. No need to purchase extra food and water, we can purchase @ Wal-mart.
When we arrived I saw a big line of children and parents waiting to see Santa Claus, it was on selected dates in December. They had a show with mechanicals animals in the front. It drew large lines from parents and children. We didn't watch the shows.
When we checked in I'm happy to report that there were no lines. You are given wrist bands to wear and the birthday booklet. The front desk forgot to provide us with the voucher for the Mommy and Me manicure and pedicure package. 2 adult wrist bands had access to purchasing and opening the door in the rooms. You didn’t have to carry any cards to open the door. This was nice!
I purchased the birthday package and the Mommy and Me manicure and pedicure package for our daughter’s 10th birthday. The birthday package cost $125. At first I thought it was expensive but after obtaining all the items it wasn't so bad. The items received in the birthday package: a paper poster happy birthday sign, wolf it down meal – which was a pizza pie, 2 liter soda/pop and salad. The sad part about this is my daughter doesn’t drink soda and I had to purchase a fruit drink for her. ½ sheet size birthday cake in flavors of chocolate or vanilla (we picked chocolate and it was very good); 4 chocolate candy bars that said happy birthday on the wrapper. 4 game cards with 8 paw points for the arcade. Great Wolf Lodge stuffing station critter to select (clothes not included), souvenir scrapbook, happy birthday pin, Child’s birthday bag and Kodak disposable camera. Great wolf should upgrade the camera to include a disposable digital camera, since that’s the new thing.
We were in room 3020 (3rd floor), which was the Kid Kamp suite, which consisted of bunk beds with a TV set in the room, a queens size bed and a full size sofa/bed. The room had 4 dresser drawers, a TV set, microwave, refrigerator, coffee machine, with lots of paper cups, plastic utensils, napkins, sweeteners , with 2 packages of coffee, toilet and shower/tub and on another area the sink, and coat rack and underneath safe. This room also had a balcony that viewed the front parking lot. The room also provided an extra pillow and blanket. I was surprised that the room didn't have hot chocolate packages to make for the children staying at the resort. It had a coffee machine with 2 different types of coffee, sweeteners, and spoons with napkin packages. They had 2 bottles of Dasani water each for $2.99. We purchase a case of Poland Spring water and left them on the balcony to get cold. The room provided body wash, lotion and shampoo (all tiny bottles), no hair conditioner (which didn’t surprise me because I read it from another post on Trip advisor). The bathroom consists of lots of bath towels which was nice.
The noise we encountered was the loads of people that were on the 4th floor. Which sounded like being in the NYC MTA subways, very LOUD! We did see lots of running in the hallways, by both parents and children. It was nice that they had hibernation signs from 11pm to 7am. I noticed the noise died down by 10pm and by 7am it was like baby birds waking up and chirping.
We saw many children young and teenagers playing with the magic wand. We didn't do that.
On our first day we headed to the pool, which was clean and decent. Sure I read that other families wrote on Trip advisor that it was dirty with food. I didn’t see that. I think it needed the use of a high power water cleaner with Clorox on the floors and the sides of the pool, but other than that it was fine. I thought the water was nice. We did the wave pool and the pool that had the basketball hoops. I found that near the emergency exits doors that lead outside it was FREEZING COLD!! We stayed for about 2 hours and headed back to our room. The pool area wasn’t crowded when we arrived, because we came when people were eating dinner. I founded that when 5pm to 7pm the pool area was at its lowest. Many families eating. They had a pool that had basketball hoops (4) and logs to climb on to reach the other side. They had a lazy river and lots of water slides some u had to carry a tub and others you received them on top.
We walked around and then return to our room to get rest to start our day early on Saturday. We woke up around 7 and went to Friendly’s for breakfast, then back to the Great Wolf Lodge for a time at the arcade. We spent about 2 hours at the arcade in the morning, which was nice. It wasn't crowded, by the evening the arcade was packed with people. I walked around and found the bowling alley and miniature golf. We played both which are across from each other. One of the items in the birthday package was 4 cards containing 8 paws each. We did spend a pretty penny in the arcade.
Afterwards we relaxed in our room. We received a knock on the door from room service and ask that they come back……
Then we went to the water park, when we tried to find a place to eat the pizza we had received from the party package, we searched high and low for a place to sit. It seems that people arrive early, place personal items on the tables and chair and leave. Nice!! Sounds more like a tropical resort than an indoor water park. A man came up to us and had offered us a table he had reserved for his family that was swimming. He was very nice and we eat our meal and thank him for being so kind to us. We really appreciated it. After swimming we returned to our room. Did I mention that housekeeping never returned to our room to clean and make the beds? We asked for an extra blanket which we received but no clean and made up room. So, that wasn’t the nicest part of our stay, or how no one would give us a chair to celebrate my daughter birthday cake at the sweet shop. When I called the front desk after calling 3 different times because no one picked up the phone. Robin told me that we couldn’t get our room made up because housekeeping employees were gone. She said we can get more towels and other items. It told her we would take the towels. Someone came with fresh towels and offered me more toiletries. I told her we had some and we didn’t need anymore. I placed the dirty towels in the bag they provided the fresh towels in.
We went to the Longhorn steak house to celebrate my daughter’s birthday. There are so many places to eat in the area. I was told that over the years, the area has grown in a positive direction. We return to the Great Wolf Lodge sweet shop to pick up my daughter's birthday cake. with 2 empty tables and no chairs. One group had 8 chairs that they were using and 2 separate individuals were sitting at the other tables saying seats. That was upsetting because we just wanted to use to chairs for a few minutes to enjoy celebrating my daughter’s birthday with her and eat some cake. We went up to our rooms because there wasn’t any place to sit, except the pool and we didn’t want to each inside the pool area. I was very surprised of how adults behaved, when my daughter had asked to use the chair.
On Sunday, we woke up early and went on the water slides that had the most lines. We found a table and chairs and we sat down and then went swimming. It was nice not having to carry our tubes up the stairs. We climbed to the top of the stairs and went down the top popular slides. After our second run, the line was getting longer. I noticed over 50 rubber bands on the ledge of the beams. Not sure if they come from the life guard being bored? It looked odd. But they were all over the beams. After the slides we went back to the wave pool and then relaxed until it was time to leave. I saw a large family looking for a place to sit and since we were leaving I told the mother that I was leaving and she could have the table we were using. She was so happy. I know how she felt, as we encountered someone on Saturday offering a table to us.
As we headed to our rooms, I spoke to the supervisor of housekeeping and mentioned that our rooms where not done yesterday. She apologized. I asked her if supervisors check the work to see if rooms were done. I was told it’s up to each housekeeping member to check off the rooms they have cleaned. I was told that the only room housekeeping doesn’t clean ur room is if you have a DO NOT DISTURB SIGN ON THE DOOR. Good to know, but we never had the disturb sign on our door. I think they need a better policy on checking to see if the rooms are done on the list. We did have the sofa bed opened and found snacks that we didn’t have inside the sofa bed and inside the sofa bed floor area. Ummm…. Housekeeping needs to clean up better.
We had an appointment at the Spoons spa at 11:30 am and arrived a bit early. We had Marlin and Kate (I hope I got the spelling of the names correct), they were very helpful, we spoke and they both told me how much they enjoyed working at the Great Wolf lodge and how many years they had worked at the spa. This was great and positive information as it shows what a great company the Great Wolf Lodge is. The package also included 2 picks of colors to keep and tiaras to wear. My daughter was allowed to wear a pink bathrobe during her treatment. My daughter also received a chocolate facial which she enjoyed. The facial was extra which I paid for. After we were done, we took some pictures and got ready to leave. When we were leaving around 1pm, I noticed the long line of new customers waiting to enjoy their time at the Great Wolf lodge.
The elevators are very slow. Leaving the pool area, OMG it’s freezing cold from the air conditioner blowing. Our birthday weekend was relaxing. The price steep, even with 20% off.
After we left we went to Desakire Restaurant for lunch, under the children’s menu they had lobster for $25.99, which I thought was funny. For 3 people our bill came out to $175, which they included the tip. It was an expensive meal, that I paid for but it was fun and we had a nice time.
Great Wolf lodge should consider changing to an all inclusive place, including food would be great. I have a vacation scheduled for 7 days, 6 nights at an all inclusive resort in Cancun, Mexico and I’m paying $1,081.26, round trip tickets cost $800. I would be paying more money if I stayed at the Great Wolf Lodge for these many days, not including food.
For our 3 day weekend with 20% I paid $1487.29. Now that's an expensive birthday weekend for a family of 3. After I found out the cost, I told my family that if I do this again, it won't be until my daughter turns 13. But, I may consider going to an all inclusive resort in 3 years.
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- Also Known As:
- Great Wolf Hotel Scotrun
- Great Wolf Resort