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“Not a good experience”

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Comfort Inn Selinsgrove
Ranked #2 of 2 Hotels in Selinsgrove
Reviewed 25 June 2014

We stayed as a family for one night and were very disappointed. The staff was nice and friendly but the room was not clean. The bathroom was dirty (toilet, sink, tub/shower), we had food on the pillow, a dirty sock in the room, no vacuuming looked like it had been done. I was worried the sheets weren't even changed. It had seemed like someone had used the room and nothing but new towels were put in there. The second floor had a mildew/mold smell which bothered my allergies all night. I was very disappointed especially with the rave reviews on this site.

  • Stayed: June 2014, travelled with family
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1  Thank ctmtzt1800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 26 June 2014

Thank You For Taking The Time To Write A Review It Helps In Training Staff.
Im Sorry About Your Experince At Our Hotel All These Issues Will Be Addressed .
I Hope You Will Consider Staying With Us Again. Once Again Im Very Sorry.
Carolyn Walter General Manager 570-374-8880 cwalter@neemahospitality.com

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52 - 58 of 86 reviews

Reviewed 9 June 2014 via mobile

Stayed overnight at this motel. Very convenient on Rt.15. No elevators to second floor and the hallway is very warm. Room was good, clean and comfortable. Service was good and their breakfast was free and plentiful. I would stay here again.

  • Stayed: June 2014
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Thank Edie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 12 June 2014

Thank You so Much For Your Response It Helps in Training Staff. And Understanding The Guest Needs. We Will Be Renovating The Hotel In The Fall We Hope You Will Consider Staying With Us When You Are In The Area Again. Thank You Carolyn Walter 570-374-8880
cwalter@neemahospitality.com

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Reviewed 25 January 2014

I met my daughter here for an overnight as it is a perfect "halfway" spot. Our room was perfect and the heat was already on for us, a big plus coming in out of a polar blast that had the whole eastern half of the US shivering! Last minute my daughter had to bring her dog, and the hotel never missed a beat - even provided a cute doggie welcome bag that contained a toy, a chewy and a welcome letter! A track team full of 20 -25 kids had stayed the night and looked like a swarm of locust had descended on the breakfast buffet BUT the hotel staff kept everything full. when my daughter came down there was no fruit left and before she could finish asking almost, the server was back with fresh, unbruised fruit. ( Not what you frequently find at these breakfast buffets) Price for quality was an even match. The entire staff was very nice and we will stay here again the next time we do a half way meet up.

  • Stayed: January 2014, travelled with family
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Thank Phoenix1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 26 January 2014

Thank You So Much For Your Wonderful Response. I Will Share It With My Staff It Helps In Training To Improve In Customer Service. We Look Forward To Your Next Stay. Thank You Again Carolyn Walter General Manager Of Comfort Inn Selinsgrove

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Reviewed 5 November 2013

I always stay at the Comfort Inn in Selingsgrove. The rooms are a bit dated but very clean; prices are reasonable. The staff is very friendly and helpful. Good breakfasts! They keep the dining area super clean. It is close to a large mall and to downtown Lewisburg for the advertised125 shops and the nearby 400 antique stores.
They are going to renovate very soon if that is an issue with anyone. I really like this motel! It is good value for the money.

  • Stayed: May 2013, travelled with friends
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Thank G-luke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 7 November 2013

Thank You For The Wonderful Response. We Love Our Guest.
It Also Helps In Training With Staff And Improving Customer Service.
I Will Share This With The Staff We Look Forward To Your Return Stay With Us.
Thank You Again.

Carolyn Walter General Manager

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Reviewed 2 September 2013

Stayed in the area for a dog show and we were glad we found this Comfort Inn. Friendly staff, nice morning breakfast and lots of grass for the dogs. The room was a bit dated in spots, but beds were VERY comfortable! I would gladly stay again.

  • Stayed: August 2013, travelled with friends
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Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 7 November 2013

Thank You For Going on Trip Advisor And Leaving A Very Nice Response
This Is Very helpful In Staff Training We Are Looking Forward To Your Next Stay With Us. Pets Are Always Welcome To Stay With Us.



Thank You Carolyn Walter General Manager

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Reviewed 9 June 2013

We always stay at the comfort inn Selinsgrove pa. The staff is always friendly! if we need something they are more then willing to help. the breakfast is good, check in and check out is fast. the rooms are clean. We have a cpap machine and in some hotels when you go to plug the machine in you see dirt behind the night stand at the comfort in. When we plug in the cpap machine there is no dirt behind the nightstand. There are other hotels in Selinsgrove but we always stay at the comfort inn because of the friendly staff, clean rooms and breat breakfast.

  • Stayed: June 2013, travelled with family
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Thank Annnmrd24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 12 June 2013

Thank You So Much For Your Very Kind Response.Feed Back From Our Guest Is Vital For Hotel Staff To Improve And for Training Purpose. I Appreciate Your Comment About Our Staff. Customer Service Is Very Important To Us




Thank You Carolyn Walter General Manager

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Reviewed 5 June 2013

Reserved here when we decided to do some touristy things nearby.. It's a bit tricky to find, but our GPS got us there. There's a mall nearby with a variety of restaurants. The room was basic--no refrigerator, and the bathroom showed its age with gaps in the grout and caulking, and the tub was very slow draining. The bed was comfortable, and the complementary breakfast was very nice.

  • Stayed: June 2013, travelled as a couple
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1  Thank Dusty_Archivist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolynw23, General Manager at Comfort Inn Selinsgrove, responded to this reviewResponded 7 June 2013

Thank You So Much for your Recent Comments. In Regards to our
hotel. It is vital to our staff to know how we rate in the eyes of our guest.
And feed back is very valuable to us.
Please consider Us again in the furture. Thank you for your Business!




Carolyn Walter General Manager

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Additional Information about Comfort Inn Selinsgrove

Address: 613 N Susquehanna Trl, Selinsgrove, PA 17870-7785
Phone Number:
Region: United States > Pennsylvania > Selinsgrove
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Selinsgrove
Price Range: £53 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Selinsgrove 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
62 Room Hotel Free Wireless Internet Free Continental Breakfast With A Hot Feature. Business Center On Site. We Are A Pet Friendly Hotel We Have Smoking And Nonsmoking Rooms Available. And You are Always Greeted With A Smile. ... more   less 
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Also Known As:
Comfort Inn Selinsgrove Hotel Selinsgrove
Selinsgrove Comfort Inn

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