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“Great food, terrible service”
3 of 5 bubbles Review of Gran Canal Caffe

Gran Canal Caffe
Ranked #1 of 7 Restaurants in Sharpsburg
Price range: US$21 - US$30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Romantic
Dining options: Dinner, Reservations, Seating, Waitstaff, Wheelchair Accessible
Level Contributor
119 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Great food, terrible service”
3 of 5 bubbles Reviewed 25 June 2012

We've dined at Gran Canal several times, but after the last visit, it will be a long time, if ever.
The food is consistently good, authentic Italian and in fairness, we've had good service in the past.
This time, however, our party had appetizers and salads, then waited nearly an hour for the entrees. The restaurant was not busy and other parties had arrived after us and were served before us.
When we asked the waitress what the problem was, we just got the standard response, "It's coming soon". There was never any reason given or apologies offered. When our entrees did arrive, they were barely hot enough. We were comped a couple of desserts, after the fact, but they should've brought dessert menus and insisted that everone have one on the house. Or maybe offered free drinks or a refill on the bread basket while we waited for the entrees.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank SparkleAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Monroeville, Pennsylvania
Level Contributor
136 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“The finest family run restaurant in Pittsburgh!”
5 of 5 bubbles Reviewed 31 October 2011

The Gran Canal is the finest family run restaurant in Pittsburgh. Michael, Antoinette and their children will treat you like part of their family. The food is wonderful as well. Dont miss The Gran Canal!

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Great homemade pasta”
4 of 5 bubbles Reviewed 30 December 2008

This is a nice little restaurant in Sharpsburg, so it is off the beaten track but worth the trip. The chef owns the place, his wife works there, and they help to make this a friendly evening. Great pasta, I especially like the amatricianna which is full bodied and just a bit spicy. Open only for dinner, they have a liqour license. Interesting desserts too, someone at my table had fig gelato recently and that was very good. Reasonably priced, most of the pasta entrees are around $18.00. I just discovered this, but apparently there is a discount coupon you can buy which is worth checking in to:

Thank Needsavacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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