Check in is 4pm. We arrived at 3:45 and they told us that the unit had not been cleaned yet. Should be about an hour. We gave our cell# and they would call us when it was ready. Went to Walmart to get groceries. 5pm - received a call while in Walmart stating room was ready. When we went to the unit, housekeeping was still there and they told us to wait outside because it may take another 30 - 45 minutes. Really!!! 'wait outside'. We went back over to check in and they apologized - the Mgr wouldn't come out from the back office but told us we could check out at noon instead of 10am. I was upset because we had perishables from Walmart. 6:15pm our room was ready. Unit was outdated and run down. Appliances very dirty. We had to clean and disinfect before settling in. But it gets worst....ROACHES were in the kitchen/laundry area!!!!!!
Maintence arrived with a can of ant/roach killer from the dollar store and told us the bugs may have been 'wood bugs' which look similar to roaches. I guess he thought we were stupid. Didn't not give us another unit. I was very upset and will not be visiting this resort again. Good luck people...go at your own risk!!!!!
- Also Known As:
- Shawnee River Village 2 Hotel Shawnee On Delaware