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“Worst service ever; sorry I took a guest”

Mal's American Diner
Ranked #19 of 29 Restaurants in Skippack
Cuisines: American, Italian, Seafood
Restaurant details
Collegeville, Pennsylvania
Level 3 Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Worst service ever; sorry I took a guest”
Reviewed 22 December 2013

Food was ok but service was horrid at a non-busy time. Staff threw us a menu, didn't ask if we wanted a beverage for 10-15 mins, didn't come back to take our order for another 15 mins and never checked on us. Finally got up plate in hand to ask for a to-go box and our check. Staff sat on stools with backs to customers, texting or laughing amongst themselves. Recommend others just walk or drive on by.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank marnie5626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

Visitor rating
    10
    15
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Philadelphia, Pennsylvania, United States
Level 3 Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Pumpkin Pancakes!”
Reviewed 20 November 2013

Love this wonderful place to have breakfast anytime of day!!Outstanding Omelettes, Perfect Pancakes, Delicious Diner Fare

Visited November 2013
Helpful?
Thank Jill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skippack, Pennsylvania
Level 5 Contributor
79 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Below average diner”
Reviewed 1 November 2013

Old and tired. Food is so/so. Place needs updating and slightly overpriced. It is centrally located in the middle of town. No liquor license

Visited June 2013
Helpful?
2 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montgomeryville, Pennsylvania
1 review
“wow”
Reviewed 26 August 2013

i was kind of nervous to stop here because of the reviews i have read. i'm so glad i did!! I have been there a few times since. On a sunday morning it was very busy (expected) but my meal was fabulous. The next time i came was on a wednesday night and I got a dinner. it came with a soup, or a salad. Great portions, Great price, and Great service (young girl named Teddie) . I have recommended friends there as well, and all were pleased!

I don't know if something changed in the last year there staff wise, but i was truely pleased.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleysville, Pennsylvania
Level 4 Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Must stop at this diner!”
Reviewed 8 July 2013

This is one of my favorite places to eat in the Skippack area. Great food, reasonable pricing and the staff are wonderful. Stop and have a meal, you won't be sorry.

Visited May 2013
Helpful?
Thank Stephen_19438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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